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SmartStop Self Storage

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SmartStop Self Storage reviews

2.7

43% would recommend to a friend

(75 total reviews)
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H. Michael Schwartz

57% approve of CEO

61% positive business outlook

SmartStop Self Storage has an employee rating of 2.7 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStop Self Storage employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

75 reviews
4.0
Nov 30, 2022

Manager

Recommend
CEO approval
Business Outlook

Pros

Customer Services, I love working with the public.

Cons

Upper management, won't get rid of the weakest link. The pay

2.0
Jan 25, 2022

Poorly Managed

Recommend
CEO approval
Business Outlook

Pros

The only pro is if you e not working in storage, then you get to work in storage.

Cons

District leadership is a joke. They will work you to death and then ask for more. Things that are broken do get replaced/repaired. You do all of the maintenance on the property by yourself, I.e. cutting locks, fixing doors, fixing break ins etc. on top of mainting the office and monthly auction files. Very high turnover rate so you’re also always training.

Viewing 7 - 9 of 75 Reviews

Glassdoor has 78 SmartStop Self Storage reviews submitted anonymously by SmartStop Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if SmartStop Self Storage is right for you.