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      SmartStop Self Storage

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      SmartStop Self Storage reviews

      2.7

      43% would recommend to a friend

      (75 total reviews)
      avatar

      H. Michael Schwartz

      57% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      SmartStop Self Storage has an employee rating of 2.7 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStop Self Storage employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      75 reviews
      1.0
      May 21, 2024

      they'll walk all over you

      Asm- assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been running a store by myself for the past month, there's a raging rat problem that no one is doing anything about 0/10 do not recommend

      Cons

      literally everything about this place

      2.0
      Sep 25, 2023

      No opportunities to advance. Stagnated.

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at the sites are mostly really hardworking and care about their properties. Bonuses for site managers and ASM’s is easy to achieve.

      Cons

      Don’t be fooled by your interview, they will tout promoting from within but there is NO opportunity to advance in the stores beyond District Trainer. You can go from ASM to manager, if you’re willing to wait years. Store Manager to District Trainer if you’re lucky but those are few and far between and that’s it. District Managers are ALL hired from external and they have ZERO opportunities to advance. There are options to create more regions and promote District Managers but instead, they want to increase store counts for DM’s and put more on them. There has been a Vice President job open twice now and apparently nobody at the company is qualified for it. It would have been cool to see someone promote up because it would open an opportunity for someone else to advance.

      Viewing 16 - 18 of 75 Reviews
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      ReviewsSmartStop Self Storage reviews

      Glassdoor has 78 SmartStop Self Storage reviews submitted anonymously by SmartStop Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if SmartStop Self Storage is right for you.