SmartStyle reviews

2.6

24% would recommend to a friend

(622 total reviews)
avatar

Hugh Sawyer

29% approve of CEO

22% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

622 reviews
2.0
Dec 9, 2015

Stylist

Recommend
CEO approval
Business Outlook

Pros

Lots of walk-ins busy....50% off products last week of the month.

Cons

MAnagement piles all their work on the stylists...you are expected to do slit of paper work...and deposit balance end of shift....besides stocking shelf...answered phones ring out customers...no commission on products unless you double your salary behind the chair....never happens.

1.0
Dec 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great to build clientele and learn the trade while on the floor. Trial and error.

Cons

Hired As full time, don't get full time hours.lack integrity with the rehired. Little honesty in the salon., stylist take items from other, and don't return items or even own up to taking. Management inconsistent. Pay/commission is below poverty level. Customers are treated poorly. Stylist most of the time is working alone in salon doing hair, retail, and phone receptionist!

1.0
Nov 30, 2015

Unpleasant atmosphere

Recommend
CEO approval
Business Outlook

Pros

You always have a pay check even if you are not busy. Products are nice to work with.

Cons

Pay is minimum wage and impossible to improve. Not enough hours given to even keep two people on staff at all times. So lots of customer complaints about this. Im in a salon where everyone needs and wants full time, but cant get it. Customers think we are owned by walmart and should be dirt cheap prices . I never had these problems when i worked at a regis salon. Why in te values?

Viewing 523 - 525 of 622 Reviews

Glassdoor has 634 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.