SmartStyle reviews

2.6

25% would recommend to a friend

(622 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

622 reviews
2.0
Nov 13, 2014

My Review

Recommend
CEO approval
Business Outlook

Pros

located in retail giant, can promote yourself, rotates who takes next retail and service sale, hiring process was very simple, if you hit commission for a period of time they will up your %.

Cons

Have to work their schedule, Matrix color and perms only, pricing structure for haircuts is based on length of hair, conditioner is extra so if hair is long it can cost as much as $30 extra to apply a basic regular conditioner! Can only use their brand styling products on customers instead of all of it as sales tool, cannot get retail commission sold (which would be 5%) unless you make commission close to 1K per week, whether or not you work part time or full time. Was told I would not make any money on weekends :( Was told when hired commission or hourly, which ever was greater, asked more than once is there a minimum amount we have to make to get commission? I was told no, until I signed the *many* electronic documents they wanted me to sign

3.0
Nov 9, 2014

Ok.

Recommend
CEO approval
Business Outlook

Pros

convenient, Friendly environment, and management.

Cons

No one really knows what procedures and pricing is, the commission is confusing and near impossible to make unless your salon is constantly busy, which it never is. On top of that, the salon is in walmart, people think you work for walmart, and don't tip.

1.0
Nov 5, 2014

Hideous

Recommend
CEO approval
Business Outlook

Pros

Not many, really only things I can think of is sometimes decent foot traffic, large product line, good promotion prices on retail, I.e bogo 50% off

Cons

Subpar management, low pay, unrealistic goals so you rarely if ever meet commission, retail commission tied to service amounts so $400+ product sales in a week can still result in no commission. 4hr shifts at min wage

Viewing 580 - 582 of 622 Reviews

Glassdoor has 634 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.