SmartStyle reviews

Expectations to work more hours than you're capable. Once they became a franchise, my hours changed. I went from 40 hours to 80 hours without overtime. I left during the pandemic (it's been a long time I know, but I couldn't look for other jobs without commenting and all my jobs since have been local jobs that gd can't find). They push the "we are a family" vibe which often leads to toxic environment situations but that is entirely dependent on the salon leader, and how much pressure they are feeling to hit numbers.

You can’t take their clients to another salon if you quite. Their commission program is a lie. You have to make a set amount a pay period to even get 40% commission. I knew good stylist who had worked there years and never made anything more than $11 a hour. Horrible management. Changes all the time.