Question 1

Is Smartsheet a good company to work for?

Accepted Answer

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,381 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager, New Business Representative and Customer Success Manager (CSM).

Question 2

Does Smartsheet pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

Question 3

How satisfied are employees working at Smartsheet?

Accepted Answer

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at Smartsheet?

Accepted Answer

Account Executive (113), Software Engineer (51), Client Development Manager (49), Customer Success Manager (40), Senior Software Engineer (29), Sales (27), Solutions Consultant (27), Enterprise Account Executive (20), Customer Success Manager (CSM) (19), Sales Development Representative (18), Director (15), Account Manager (14), Consultant (12), New Business Representative (12), Sales Development Representative (SDR) (12)

Question 5

What are the pros of working at Smartsheet according to real employee reviews?

Accepted Answer

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 143 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 121 reviews)); "The benefits are great and keep getting better." ((in 100 reviews)); "Great work life balance made possible" ((in 81 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 67 reviews))

Question 6

What are the cons of working at Smartsheet according to real employee reviews?

Accepted Answer

"poor management and overhiring leads to firing" ((in 38 reviews)); "Over hired in the beginning of 2022, lots of middle management to navigate and defunct processes" ((in 10 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 4 reviews)); "Promotion is pretty shady and full of favoritism." ((in 4 reviews))

Question 7

What are employees saying about Smartsheet layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

Question 8

What are the top reviewed Smartsheet locations?

Accepted Answer

Bellevue, Boston, Seattle, Denver, New York, Chicago, Austin, Raleigh, Los Angeles, San Francisco, Charlotte, Atlanta, Detroit, Dallas, Tampa, Seattle Heights, Washington, New Brunswick, Birmingham, Salt Lake City, Lake Forest, Madison, Phoenix, Albuquerque, Fort Worth, Minneapolis, Minnetonka, Kingsport, Nashville, Indianapolis

Smartsheet

Smartsheet reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Too many negative changes recently

AE review

Impending Acquistion

Jobs at Smartsheet

Smartsheet reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Smartsheet reviews FAQs

Jobs at Smartsheet