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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,299 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      Oct 16, 2024

      Great

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work Innovative Diversity Growth opportunities Exciting

      Cons

      Remote work Work hours Stressful Remote Remote

      1.0
      Oct 12, 2024

      Not a great learning environment

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good and you get bonuses. This is a fully remote role.

      Cons

      After going through their new hire onboarding program be prepared to learn everything on your own through documentation. No one supports your new hire journey after onboarding but they expect you to know the product and lead calls. You also have to go above or beyond your role duties to be considered a well performing employee. If you have a question or are stuck on a problem you’ll have to search support communications channels for hours. The environment is also micro managed your manager will be on most of your customer calls. There also very little diversity in teams.

      avatar
      Smartsheet Response
      1y
      Thank you for your feedback. Onboarding sets the foundation for your success and we’re always looking for ways to improve that experience. At Smartsheet, career growth is a collaborative effort between employees and managers, with development tailored to individual goals. While three fourths of our Consulting team recently shared in our engagement survey that they have the learning and development support they need to excel, we continue to invest in new ways to promote growth. Internal mobility is an important part of the success of our team -- in fact, 20% of employees in the Consulting space were promoted in the last year. I encourage you to discuss your experience and development plan further with your People Business Partner or manager to take full advantage of the resources designed to support your growth. Thank you again for sharing. – Michael Hubbard, Chief Customer Officer
      Viewing 325 - 327 of 1,299 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.