Smartsheet reviews

3.2

41% would recommend to a friend

(1,303 total reviews)
avatar

Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I previously wrote the review "Decent company, some growing pains" in Oct 22. Nearly all those positives have vanished.

Cons

Used to be a pretty decent company, as little as 18 months ago. product / engineering management (note me not saying leadership) have turned into complete [profanity filter]'s There is 0% space for anything that the team suggests. All our work the past 12 months has been dictated by senior leadership directly. Do this, then this, then this. and do it this way, in this order, or else. We're saddled with mountains of BS from the US then given no chance to fix it, but we know it's not their fault, because the same is happening to those teams. People and entire teams we work with constantly disappear with no notice. Job security is week-to-week here, at best. Constant silent layoffs that aren't spoken about, constant forcing us to launch incomplete and broken features, and all the short term thinking and cost cutting stinks to high heaven of a private equity acquisition. The entire company has gone down the toilet over the last 18 months and no-one trusts a single word leadership says any more. Most of us are waiting for either a severance package or for the market to get better so we can find other jobs. My reason for posting another review is for people looking at job listings: DON'T APPLY HERE. I know the market is really bad, but you'll just work extremely long hours on maintaining broken rubbish you aren't allowed to fix properly and then probably get fired for someone even cheaper when we get bought out anyway.

4.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people, active in responses

Cons

Onboarding was very poor virtually. Trainings did not provide much value. Get thrown into the role without much guidance from manager.

4.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Endless opportunities for career growth. SMAR does a great job investing in training resources for their team.

Cons

A bit stuffy at times. If you are looking for an open work environment where collaboration and creativity are at the forefront... this likely isn't the final destination for you. They will provide you with resources to master your skills (at current roles) but there isn't much going on outside of that.

Viewing 376 - 378 of 1,303 Reviews

Glassdoor has 1,385 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.