Smartsheet reviews

3.2

41% would recommend to a friend

(1,304 total reviews)
avatar

Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 18, 2024

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Really hard to see any with how things are.

Cons

Technical decisions are made by non-technical people, who don't consult any of the engineers implementing the solutions. I have personally been blamed for outcomes I couldn't control due to decisions I didn't make. Everything is so red-taped that making the most simple code change needs going through too many loops. In order to make impact, it's a hard requirement to know how to speak and sell yourself extremely well. Technical skills are irrelevant. This also applies when raises and bonuses are given.

4.0
Jul 8, 2024

Smartsheet review

Recommend
CEO approval
Business Outlook

Pros

Great worklife balance, fully remote for sales, strong support from organization in terms of solutions engineering, comp plans, breadth of technology products

Cons

Small average deal size, stock performance is poor, accounts transition frequently

Viewing 391 - 393 of 1,304 Reviews

Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.