Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,386 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (41) , Senior Software Engineer (30) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (21) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 139 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 122 reviews)); "• Good benefits and office atmosphere" ((in 103 reviews)); "Work life balance is great" ((in 81 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 65 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 20 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 4 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,304 total reviews)

Rajeev Singh

28% approve of CEO

30% positive business outlook

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Mar 20, 2024

Great company

Manager, cdm

Recommend

CEO approval

Business Outlook

Pros

its great its really nice

Cons

nothing i like working here

5.0

Mar 20, 2024

Only pros

Client development manager

Recommend

CEO approval

Business Outlook

Pros

Great culture and carreer progression

Cons

Nothing at the moment. N/R

3.0

Mar 20, 2024

Great Product and Customers, Lacking Management, No Growth Opportunity

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

- The product is pretty cool and fun to work with - Ground-level colleagues are hard working and intelligent - Benefits are decent - Pay is competitive

Cons

- Expect a long onboarding & ramp-up period if you don't have any prior experience. It's almost impossible to hit your bonusable targets in the first 6-10 months. - Consulting environment is T O X I C - Middle-level management is lacking, to say the least. It's where they put you if they don't want to let you go, but you've climbed to the top of the short consulting promotions ladder, resulting in underqualified managers with large teams working underneath them. I saw a review that said "low EQ," and it was spot on. Another review mentioned pushing people out with "poor performance reviews"... also spot on. You will feel incredibly uneasy, wondering if your job is at risk. It's not fun living under a microscope. - Because of all the reasons listed above, there is high turnover in consulting. It is extremely difficult to move to a different internal team. It will be held against you if you try to apply.

Viewing 451 - 453 of 1,304 Reviews

Jobs at Smartsheet

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Smartsheet

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Great company

Only pros

Great Product and Customers, Lacking Management, No Growth Opportunity

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