Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,379 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 136 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 122 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 83 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 76 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 16 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Feb 1, 2026

Large Enterprise, AE

Account executive

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits WLB Product

Cons

Middle Management Vision US centric albeit the company is making efforts to bring somehow an EMEA footprint and culture in the London Hub , most of the important decisions are from the other side of the pound ..

Smartsheet Response

4mo

Thank you for your review. We’re so glad to hear that you found our compensation packages to be competitive, our work life balance to be beneficial, and enjoyed our product! We understand your concerns around global decision making, and want to assure you that our leadership team takes all geographic locations into account when making decisions. We have leaders around the globe who are involved in the decision making process, and we don’t make decisions lightly. Thank you again for your review.

5.0

Jan 29, 2026

Workplace

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good work place. Happy to be there

Cons

Nothing to say here now.

Smartsheet Response

4mo

Thank you for your review! We're so happy that you're happy here!

3.0

Jan 27, 2026

Ok place to work

Sales enablement specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule for internal roles

Cons

Not a ton of insight into leadership now

Smartsheet Response

4mo

We’re happy to hear that you enjoy our flexible working model! With regard to our leadership team - our leaders remain committed to being as transparent as possible with our employees and sharing updates as soon as they are able. Thank you for your review.

Viewing 70 - 72 of 1,297 Reviews

Jobs at Smartsheet

Sr. Director, Pricing & Packaging

Principal Customer Excellence Transformation Manager (Remote Eligible)

Software Engineer II, FedRamp (Remote Eligible)

Senior Manager, Product Operations (Remote Eligible)

Senior Manager, Engineering - Observability Platform (Remote Eligible)

Smartsheet

Smartsheet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Large Enterprise, AE

Workplace

Ok place to work

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