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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,306 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Apr 29, 2022

      Great Company with a Fantastic Product...Horrible Support Leadership

      Technical support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - 95% if SaaS Professional I've met over the years either know of or active use -Smartsheet as a product. - Great Benefits (Free Health, 24 weeks of Paternity leave, Unlimited PTO for Salaried employees, stock options). - I've met some of the most hardest working individual's in my support career while at smartsheet.

      Cons

      - Pay is fairly low for market ranges for Support roles. I had to beg to get a 1 to 1 salary match here. While lesser-sized companies are paying $20-40k more for the same type of roles with less work. - The current line up of Support Operations Managers and above (directors, vp's etc) were inexperienced (compared to regular level managers). - The Support department is barely functioning as it stands.

      5.0
      Apr 25, 2022

      A great place to work that's growing fast!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing career opportunities for entry level candidates. Friendly but professional culture. Lots of internal growth within the business and product set. Walks it's talk on diversity, inclusion, and belonging.

      Cons

      Parts of the business are growing fast and so some growing pains around polices and processes.

      5.0
      Apr 25, 2022

      First 3 months at Smartsheet.

      Accounts receivable specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've received the attention and help I've needed. Everyone is willing to help

      Cons

      At the beginning training was mostly self-completed, that was something we brought up with our manager, however, as time passed, we received a more personal treatment from our coworkers .

      Viewing 832 - 834 of 1,306 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,388 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.