Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Feb 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Managers who are open to your ideas, ambition and allow you to challenge their ideas for a better outcome. Communication and strategies throughout the year from the top down to help you hit your quota and exceed it. A sales floor that is fun and a director that is very supportive and encourages contests. Quarterly grub hub meals. Other organizations push fear when it comes to sales. A few sales reps are starting to get promoted from within which is valuable to not only retain reps and offer upward mobility but to share tribal knowledge and best practices to win business. They allow sr. reps to transition to strat roles as well.

Cons

No Christmas party. We don't have work from home culture yet. I'd like to see our CSM role go onsite with our customers more frequently and be measured on training and enablement activities. More women in leadership roles is a good goal for Smartsheet as we continue to hire more CDMs in Bellevue, Boston, and Au.

1.0
Jan 21, 2020

Firing Culture

Recommend
CEO approval
Business Outlook

Pros

Good Product, Some happy customers

Cons

Firing Culture without warning or chance, in the strategic sales organization. Be very careful joining this company, folks get fired at random with no clear warning.

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Smartsheet Response
6y
Thanks for reaching out, and expressing support for our product. Since you’re a current employee, I’ll assume that your comment about the “firing culture” is a reaction to the departure of a team member. If someone is let go (which is the exception, not the norm) you can rest assured that there are many discussions and actions taking place behind-the-scenes in order to help that individual succeed. While it may seem sudden, that is rarely, if ever, the case. I’d welcome a conversation offline to discuss further. - Mike Andrews, SVP, Global Strategic Accounts
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Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.