Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Bottom-up culture of ownership and action - if you want it to happen the make it happen - Customer obsessed - Leadership is willing to invest in long-term growth and scalability - Smartsheet is in a wide-open market with lots of opportunity to create value for customers - Strong leadership hiring over the last few years - Highly supportive work environment in Product and Engineering - Culture of respectful yet critical feedback - I learn so much from so many great people on a daily basis - Smartsheet customers are fanatical and it's super fun to work with them

Cons

- Benefits lag behind other big companies in the area, but you're doing some trading of benefits for growth upside (Note: Recently got 401k matching but it's not a top-tier match for the industry) - The product desperately needs some modernizing to compete against other more UX-driven experiences built by our competitors - There's a lot of pain for engineering teams right now as we transition through an engineering reorg and move to cloud/microservices, but that is likely to be a temporary/transitionary state - With rapid growth there is some growing pain around ensuring the quality of middle-management remains high, making the

5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Employee benefits are great, including free health insurance for employee and spouse/dependents. It is a collaborative culture, with relatively open communication channels. In my experience managers are direct and empowering. Employees are recognized and rewarded for innovation.

Cons

The company has grown so quickly that some internal tools and processes have not caught up.

4.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

- Fantastic coworkers - Great product that customers truly love

Cons

- Professional services teams haven't grown nearly as much as the sales org has, increased demand and lack of resources sometimes causes friction/delays - Not great for people who have a tough time with change as it tends to happen often and quickly (dept/structure wise, product updates, messaging - Can be challenging for those who need a lot of structure and consistency

Viewing 1138 - 1140 of 1,298 Reviews

Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.