Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,380 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 134 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 114 reviews)); "The benefits are great and keep getting better." ((in 101 reviews)); "Work life balance is great" ((in 84 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 71 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs happening right now" ((in 15 reviews)); "Over hired in the beginning of 2022, lots of middle management to navigate and defunct processes" ((in 10 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 4 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,298 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Sep 18, 2025

Great company with interest in employees.

Tier ii escalations specialist

Recommend

CEO approval

Business Outlook

Pros

Awesome environment and people are very helpful.

Cons

None for now, good company.

Smartsheet Response

8mo

Thank you for your review! We are so happy to hear that you've enjoyed working with your colleagues.

5.0

Jul 16, 2025

Strong prospective growth with slight turbulence at the moment

Account executive

Recommend

CEO approval

Business Outlook

Pros

Value driven company with a passionate customer base that love the product. Good product that is developing quickly. Nice people and a very friendly environment. Helpful colleagues and a overall nice vibe at the office. Good benefits and a very understanding and supporting environment.

Cons

Current changes in platform, licensing, pricing and leadership is causing a lot of internal communications issues and are impacting our customers negatively. Solution Engineers are leaving at a very high rate due to low pay so Sales will inevitably suffer due to the lack of support and time it takes to ramp up new Solution Engineers

Smartsheet Response

11mo

We’re so happy to hear that you’ve enjoyed your experience! We agree - we have awesome employees who contribute to a great environment. We deeply value employee and customer feedback, and I encourage you to keep sharing your thoughts and what you're hearing from customers through the designated internal user subscription channels. Thank you again as we create a great experience for our customers and employees.

5.0

Jun 21, 2025

Fantastic

Account exectuvie

Recommend

CEO approval

Business Outlook

Pros

Excellent product driving genuine value. Great internal working culture.

Cons

Formal processes can slow deals down.

Smartsheet Response

12mo

Thank you for your review. We agree, our product and teams make us great!

Viewing 1213 - 1215 of 1,298 Reviews

Jobs at Smartsheet

Director, Product Design (Remote Eligible)

Senior Manager, Engineering - AI & Automation

Senior Product Manager I – Monetization & Billing

Software Engineer II - App Core (Remote Eligible)

Smartsheet

Smartsheet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company with interest in employees.

Strong prospective growth with slight turbulence at the moment

Fantastic

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