Smartsheet reviews

It is always useful to read perspectives as it encourages us to assess and improve as we hire, retain, develop, and support a growing team. Whatever may have happened, it seems we did not share the same view. It is never easy when relationships end and people agree to disagree (or don’t agree to disagree). The HR team has a demanding role to play. No one is perfect, but they work really hard to ensure that as our team grows, that we have scaled HR resources in place. Our HR team is skilled, trained, and committed IMO vs. just stepping through the motions. Additionally, we have open lines of feedback (named or anonymous) to our SVP of People Operations and me, and we actively encourage feedback. The anonymous option is exactly intended for people who, rightly or wrongly, believe feedback may be acted on in an unintended manner. The team is my highest priority and we support team members. That said, when someone habitually ignores the code of conduct, we take action -- quickly. I am sure it can feel abrupt to some, even after they have been on a PIP (performance improvement plan). And, yes, people can succeed in those plans sometimes: one of our top 10 sales reps is thriving after being on a PIP four years ago. Respectfully, --Mark Mader, President & CEO