Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,380 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 112 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 86 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 77 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 36 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 15, 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training, benefits, work life balance, remote work

Cons

Base salaries should be adjusted for inflation, and could be better.

Smartsheet Response

8mo

Thank you for your review! We’re so happy that you’ve enjoyed our flexible working policy, professional development opportunities, and competitive benefits packages.

2.0

Oct 13, 2025

Exhausting and bleak

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WFH, many coworkers are great.

Cons

I joined during what feels like the last of the glory days and I really miss it. The past year+ has been constant change, and PE takeover is as bleak as you'd expect. Your experience here depends heavily on your manager and it'll make or break your livelihood. The culture in my opinion used to feel like leaders wanted you to succeed, try new things, be innovative, but now it's more of a... keep your mouth shut and hustle while not forgetting to show gratitude they let you keep your job. It’s a nonstop rotation of fire drills from different leaders trying to fast track their unique and more important master plan. A lot of ego management right now. Like many other tech companies, there’s a big push around AI mostly for the sake of saying we’re doing it rather than doing it purposefully. This isn't somewhere I would recommend working right now.

Smartsheet Response

7mo

Thank you for your candid feedback. We’re happy to hear that you’ve enjoyed our flexible work policy and your colleagues. We understand your concerns around the transition to private equity, but we are confident that this period of change will bring accelerated growth and success to our company and employees. With regard to AI usage, our goal for our employees using AI and AI within our platform is to automate repetitive tasks so that people can focus on high value, strategic work. We take feedback from our employees very seriously, and have increased channels for employees to ask questions and submit feedback, such as AMA sessions and town hall meetings. Thank you again.

3.0

Oct 9, 2025

Fantastic Tool but Private Equity Leadership

Account executive

Recommend

CEO approval

Business Outlook

Pros

-work from home so you really own your schedule and success. That's the biggest pro -good opportunities in growth org

Cons

-Leadership wants us to buy into where they are going to take Smartsheet to but no one has equity anymore

Smartsheet Response

8mo

Thank you for your review, and congrats on 5 years at Smartsheet. We’re so glad to hear that you’ve enjoyed our flexible work policy, as it’s designed to support our employees and how they work best. We (and our customers) also agree - our platform is pretty great! As we’ve transitioned to private equity, we do provide different incentives to ensure our packages remain highly competitive. And, we see a host of opportunities on the horizon and are excited about what we're building next. We hope you continue to join us in this growth.

Viewing 121 - 123 of 1,298 Reviews

Jobs at Smartsheet

Client Services Director (Remote Eligible)

Client Services Director (Remote Eligible)

Product Manager II - Growth (Remote Eligible)

Professional Services Business Development Director (Remote Eligible)

Client Services Director (Remote Eligible)

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