Smartsheet reviews

3.3

43% would recommend to a friend

(1,297 total reviews)
avatar

Rajeev Singh

30% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Mar 14, 2016

Top Bellevue-based tech company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for Smartsheet for three years and was sad to leave for very personal reasons. I miss it every day. Smartsheet itself is an amazing product and its customers RAVE about the product. It's nice to work somewhere that the customers use your product out of choice rather than necessity. Think about that. I worked with many departments and it is the norm to be absolutely impressed by co-worker's initiative, passion, creativity, and work ethic. When you spend the first five minutes of a meeting catching up on what everyone did that weekend it reminds you that you actually care about who you do battle with every day. The leadership at Smartsheet is top-notch. You will leave all-hands meetings truly inspired about the future of the company and your role within it. Transparency is excellent and for the most part doors are open if you have an idea or need to know more.

Cons

I'm tempted to leave this section blank as Smartsheet's cons are similar to most companies in their space, but these come to mind: - Flexibility of work environment. You are expected to be at your desk from x to y. In an age where someone may be more productive in a coffee shop, at home, or in another country, it's unreasonable to assume that having everyone in one spot will maximize productivity. Smartsheet hires responsible adults and rewards merit. Stifling that beautiful combination is a shame. - It's TOUGH to get a job at the Sheet. They only hire A players and the interview process is grueling. If you're in, you are a special breed. However, surprisingly I saw at times that people hired to do their jobs weren't allowed to do their jobs to maximum potential due to restricted autonomy. I am encouraged that this practice seemed to be on its way out over the last year and expect it to improve over time.

5.0
Feb 29, 2016

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- Fast-paced; continuously growing and trying new things - Smartsheet is an amazing tool that can be used by anyone - Strong leadership team with the right amount of experience and passion for the product - Clear visibility into upper level management's ideas and the vision for the company - Ability to voice your ideas and opinions, very collaborative - Fun, enjoyable environment with great people. I like coming to work everyday. - Perks - more snacks than I could imagine, daily 520 toll paid for, free parking, great healthcare benefits, free lunches, etc.

Cons

None come to mind. The only one would be the location in Bellevue requires a 30 minute+ commute most days, but other than that working here has surpassed all my expectations.

5.0
Feb 28, 2016
Recommend
CEO approval
Business Outlook

Pros

-Quickly growing sales team with optimal advancement opportunity for top performers. -Product is widely used and loved by many customers. Gives sales an excellent customer base to sell into. -Leadership team listens to front-line employees and often institutes policies and market strategies based upon the experiences of it's employees

Cons

-Change management is still tough for Smartsheet. This is a product of the high rate of growth and new layers of management that have been added in the last year. The company does realize this as an opportunity and is taking steps towards smoother transitions.

Viewing 1267 - 1269 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.