Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,380 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 135 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 112 reviews)); "The benefits are great and keep getting better." ((in 104 reviews)); "Great work life balance made possible" ((in 86 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 77 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 36 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Bullying is common and management doesn't do anything to stop it" ((in 5 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,298 total reviews)

Rajeev Singh

29% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,298 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Oct 7, 2025

Just alright

Hr analyst

Recommend

CEO approval

Business Outlook

Pros

Money is good, benefits are decent

Cons

The people, and the future of this company

Smartsheet Response

8mo

We appreciate you taking the time to leave a review. We’re glad that you’ve found our compensation packages to be competitive! We’re sorry to hear that you have some concerns regarding the outlook of this company. While our company has undergone some change, it will position us to succeed further and drive long term, sustainable growth. Thank you again for your review.

4.0

Oct 7, 2025

Good

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance, strong product, great people

Cons

Pay is lacking compared to competitors, which has led to strong performers leaving

Smartsheet Response

8mo

Thank you for your review! We’re so happy to hear that you’ve had a great work life balance, as this is something we strive for every employee to have. With regard to pay, our compensation team does an annual review of our packages to ensure that they remain competitive in the market. Thank you again!

2.0

Oct 6, 2025

Acquisition

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Supportive folks Great benefits (at the time I was hired) Challenging but rewarding work.

Cons

Layoffs Uncertainty Culture no longer what it was Poor leadership No longer upward momentum

Smartsheet Response

8mo

Thank you for your candid feedback. We’re glad that you enjoy working with your colleagues, and that you’ve enjoyed the work that you’ve done. We recognize that the last year has brought significant change, and this has impacted some of our teams. While we don’t make these decisions lightly, change and growth can be difficult. Regarding leadership and upward momentum, our leadership team is committed to communicating a clear strategic vision and product roadmap. We take feedback from our employees very seriously, and have increased channels for employees to ask questions and submit feedback, such as the biweekly town hall meetings. Thank you again for your review.

Viewing 127 - 129 of 1,298 Reviews

Jobs at Smartsheet

Sr. Director, Pricing & Packaging

Principal Customer Excellence Transformation Manager (Remote Eligible)

Software Engineer II, FedRamp (Remote Eligible)

Senior Manager, Product Operations (Remote Eligible)

Director, Product Design (Remote Eligible)

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