Smartsheet reviews

3.2

41% would recommend to a friend

(1,299 total reviews)
avatar

Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Feb 7, 2025

Bit of a let down but plan to see it through

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, mid-level leaders and work life balance. Learning a lot about sales and different industries

Cons

Joined for the opportunity to succeed only to find no possibility of hitting targets. Monday.com taking up marketshare. Lead flow low and spammy. Product not aligned to current needs of the market. Hoping the acquisition will help re-focus and fund better product and go to market strategy.

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Smartsheet Response
1y
Thank you for sharing your thoughts and for your commitment as we step into the next chapter at Smartsheet. I hear your concerns about hitting targets and the impact of market shifts. I appreciate your dedication throughout this transitional period. I’m excited about where we’re headed as a team and as a company, and I’m committed to providing clarity around our evolving Go-to-Market strategy. It’s great to know you’re staying the course with us—we have incredible things ahead. If you’d like to share more about your experience, please don’t hesitate to reach out to your manager or PBP. Your insights are valuable as we continue to grow. Thank you again. – Jake Mars, SVP, Sales
1.0
Feb 6, 2025

Worst job ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job that provides salary

Cons

The company is chaotic. Worst company I've ever worked at. The leadership team isn't good at communicating what they want and people are just fighting for scope, trying to improve the experience of a horrible product with unmotivated engineers is just impossible.

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Smartsheet Response
1y
Thank you for taking the time to leave a review, and we’re sorry that you didn’t have a more positive experience here. As we navigated our acquisition, growing pains and some ambiguity was inevitable. Our leadership team shared updates as they were able to to ensure our employees stayed as up to date as possible. Feedback like this is an important reminder of where we are still growing and need to improve. We wish you the best in your next adventure.
5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing! Love the team and company.

Cons

None! Best company I’ve worked for.

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Smartsheet Response
1y
Thank you for sharing your experience! We’re happy that you’re happy, and we can’t wait to continue to win with you!
Viewing 259 - 261 of 1,299 Reviews

Glassdoor has 1,381 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.