Smartsheet Software Developer reviews

2.8

29% would recommend to a friend

(51 total reviews)
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Rajeev Singh

5% approve of CEO

23% positive business outlook

Software Developer employees have rated Smartsheet with 2.8 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Software Developer professionals have an average working experience there. Smartsheet is rated 27% below average by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews
5.0
Nov 14, 2019

Is only getting better

Recommend
CEO approval
Business Outlook

Pros

- Good work life balance. - Open tech stack & Great Hardware provided to engineers - Interesting problems especially in the Grid team. Scaling, building on the cloud, distributed computing. Working on formula, and links is interesting comp science stuff - Health insurance is provided for free - 401k match - RSU and Competitive vesting - Stocked kitchens and impressive conference rooms

Cons

I have one Con. Product drives everything.

1.0
Oct 27, 2019
Recommend
CEO approval
Business Outlook

Pros

HR and Finance are super great! wonderful people, still carrying the Smartsheet torch.

Cons

Changes based on adaptation are totally expected and encouraged. They are what make companies great. What is happening now is not that. They are changes based on a series of poor decisions that are now compounding on each other. Looking for someone blame was not the Smartsheet way, it is now. Taking away the things that MADE Smartsheet special and different, and making it just like any other software company, was completely unnecessary. Many of us are now mourning what has happened, and a lot of us feel like we lost a family member. Smartsheet will go on, and will continue to do well, but we are not blind to the total disingenuous message delivered by leadership. "Reach out to HR or others"? no thank you. Last time someone asked a simple question about why things were done, they were berated for 30 minutes by the CTO. Politics and games were the opposite of what Smartsheet stood for, are now the norm, and are now permeating the organization. This is not a sour grapes situation, although I know that this review will be regarded as such. This is a fundamental shift away from what made Smartsheet the best company many of us have ever worked for, to just an average place. Good to go to work at, but not a place that we will want to work at forever, like it used to be. This is now another mediocre stop on the tech job train.

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Smartsheet Response
6y
Our engineering model has evolved as we’ve scaled -- I remember years ago when we first introduced engineering managers, and how uncomfortable that felt to some. Our new end-to-end service ownership model (consistent with how most moderns firms operate) enables us to better serve our team by promoting ownership, alignment, and innovation. This, in turn, means better serving our customers. I feel this change was the right decision, and I’m working very closely with our CTO and others in the organization to ensure its success. When we talk about innovation at Smartsheet, one of our tenets is: “Embrace change, don’t fear it. With change comes growth.” Hope you find a way to get onboard and contribute to what we are pursuing, together. -- Mark Mader, CEO
5.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

1. Culture: Lots of people with kids/families work here. I personally don't have any, but I like that there is a humane feel to this place because people have a life outside of coding. 2. Collaboration. Everyone is willing to help with everything. 3. Interview process for me personally was also very humane. I still had to do the all-day loops and such, but people were relaxed, and didn't throw a bunch of acronyms at me that you can only know if you worked there. 3. Interesting problems, so much Java. To me, that's a huge plus. 4. "Unlimited" sick days. I didn't test this to see if it's really unlimited. 5. Because people are mostly dope, you can make friends if that's your thing. 6. Principal engineer on my team totally doesn't have to, but always takes an extra effort to mentor me. It makes me wanna work here forever !

Cons

Free bagels on Fridays. I don't like bagels. HORRIBLE Bellevue commute, but that's not the company's fault. While the 550 is slowly crawling out of Bellevue, gives you lots of time to question your life choices, like working in Bellevue and living in Seattle. So you wanna pack it in and quit, but where else would you find a team where you actually like to see everyone every day?!

Viewing 49 - 51 of 51 Reviews

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