Smithsonian reviews

Demanding management diminishes retention rates. Directors don't receive enough admin support, and current admin policies are inefficient. Lots of paperwork, confusing and outdated data systems and organizational structures. Government culture weakens customer service, which is essential in development. Most employees punch out at 5 on the dot, even if the job isn't done (and hard work/overtime, while recognized, is rarely compensated). The lack of inter- and intra-department communication creates extra work. While people are eager to help you advance, no one seems to expect entry-level employees to actually stay in that office; don't expect to be "groomed." Upper management keeps its aims close to the vest, and even Directors feel like they're in the dark.

Because we are all federal employees, there is very little accountability. Many people do a bare minimum of work and their supervisors don't want to take the time or effort to address it--even though there are means available to do so. The workforce is weighted heavily toward late career (60+) staff and many simply refuse to acknowledge the need to implement technology. And as I said, there is little effort put forth to make these people accountable. Also . . . in some departments, nepotism is rife. If you want to be promoted then you need to suck up and stop worrying about being effective or furthering the Institution's goals.