Snap reviews

3.3

46% would recommend to a friend

(1,218 total reviews)
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Evan Spiegel

24% approve of CEO

19% positive business outlook

Snap has an employee rating of 3.3 out of 5 stars, based on 1,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Snap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Lottery ticket, may not be your favorite job but it could be your last job! You may create the seed of an idea that will take root in many other companies, even your competitors!

Cons

This place is craaaazy, crazy political (even to me, and I used to work in city government!). It's because incentives are all crazily misaligned in a myriad of ways. The New York office is particularly egregious. Managers are also writing code, so it's my way or the highway no discussion. You can do either one of these roles well, or you can do both poorly. Two same named guys can't figure it out. Senior management is quite inexperienced, so political bad actors rule the roost. Teams are siloed from each over, very hard. The tech is poor, and immature. All we know how to do is use some open-source software or pay some service vendor. Its not interesting being done wrong. The politics keeps it from getting fixed. There is no career progression, and I personally know several cases where people are not being treated correctly. As you can imagine the personal growth and well-being of an individual will be the least of your directors, or managers manager, or mangers problems. That ALL takes a back seat to navigating the crazy waters of Snap Inc. You are in this for the money, only. So is everyone around you. Nobody has ever been able to explain a business plan to me. I have watched us innovate, release product, be ripped off. We rinse, we repeat. I don't get it. Maybe you will have better luck understanding our business model if you join. There was some weird unspoken war between the SFO office and the rest of the company. They won, then lost, and now it's NYC and SEA mixing it up with LA. Different comp and review in each location. Likewise between the GOOG and AMZN folks who lost, then won. The bars are way uneven. Like way uneven. (callback to that incentives are all misaligned, #callback) (Also, note to the reader - the HR department at snap has written a lot of glowing & misleading reviews. Be sure you speak to a real engineer before interviewing and get their take so that you know what's real and what's not. This is what is really like, were you expecting a more technical job?)

1.0
Jun 26, 2018
Recommend
CEO approval
Business Outlook

Pros

friendly coworkers beach view office popular product

Cons

I worked hard at Snap, 10am - 8pm everyday plus replying messages/emails after work hours, and my manager never complained about my performance. Suddenly got an email in the morning, asking me to package my personal stuff and leave the company. Management used to say we are a family during all hands. Turned out that's how they treat their family.

2.0
Nov 30, 2017

I Really Wanted To Like It Here

Recommend
CEO approval
Business Outlook

Pros

- Competitive compensation packages (but once you’re in you’ll understand why) - Great HQ location

Cons

- Lack of transparency on strategy and vision - You don’t have to be Facebook or Amazon, but you have to have some sort of competitive advantage. Separating social and media aren’t going to cut it. There are a bunch of apps that already do that. This is a huge gap for a company that’s supposed to be worth billions. I have yet to see anything that suggests that there’s any type of long term strategic planning. I could barely get teams to show me a roadmap for the quarter and it was needed for my job! As a result Snap: - Can’t keep top talent - Top talent wants to know what they’re working towards. That doesn’t happen here. You’re expected to work in a vacuum and pretend to see the bigger picture- except...there isn’t one. It’s all in Evan’s head. Priorities shift literally everyday and are based on nothing more than gut feelings. - Slow moving: Any reviewers that say Snap is fast-paced are disillusioned or lack experience. Meetings are for show, constantly pushed out, cancelled, and/or never re-scheduled. There’s very little autonomy and projects are micromanaged. There are no performance reviews, so goals (if they are even articulated) are constantly refreshed or pushed out quarter over quarter. - Morale is low and the existing culture perpetuates this: Some long-timers aren’t receptive to meeting new people as the company grows and bringing them into the fold. It’s a “fend for yourself” environment where survival of the ruthless reigns. Some people are just mean/rude. - Internal Communication: Nope. There is none. Have a suggestion for a new product/feature? Or maybe an anecdot to share that will help boost engagement? You’re out of luck finding a forum to share it in. The only feedback is in the form of app feedback and even that is a black box to the person who reports. Basically, Snap is a place where you try to look as busy possible and impress Evan/your leadership, without actually doing anything that’s moving the “camera company” forward in a meaningful way. It’s been very disappointing working here. Much like the app (Snapchat), the company (Snap Inc.), leaves a lot to be desired. I was hoping for world-class and just haven’t seen it yet. There’s a bunch of people rooting for Snap Inc., so it will be up to some bold souls (or Evan singlehandledly—which is more likely) to get to anything resembling success.

Viewing 13 - 15 of 1,218 Reviews

Glassdoor has 1,583 Snap reviews submitted anonymously by Snap employees. Read employee reviews and ratings on Glassdoor to decide if Snap is right for you.