Snapsheet reviews

I worked at Snapsheet for less than a year as a Customer Success Specialist, which is basically a fancy term the company uses for a call-center rep. Without a doubt, it was one of the most toxic environments I've ever worked at. The management is clueless about the direction the company is going in, and they will constantly monitor every single second you are working there. Unless, you have zero other options available, then look for employment elsewhere!

Work load is very high which can be overwhelming to employees who did not come from a busy workload environment (i did come from a busy auto insurance company so for me 🤷🏾‍♀️ no biggie but for others this can be scary). Because this is a new and growing company the processes are always changing and one must be able to adapt quickly, this will be a continuos process and from my experience even companies that have been around for decades have changes. Also there are a lot of metrics in place and the expectations are high again for those who come from a numbers driven company 🤷🏾‍♀️ no biggie you roll with the punches..For me this con is simple to avoid if you cannot handle high volume, being micromanaged (basically mgmt ensuring the metrics are met or will be met so they will check in, for me it is not the type of micromanaging that feels like a gnat constantly in your ear. Again this is based on my own experience but my manager will check in if something about my production is out of the norm and typically she is on point for example my internet went out and because “micromanages” she was able to help out and avoid claims not getting resolved due to my internet not working) or cannot adapt to change, if any of the above you are not used to please do not apply plain and simple and leave that position open to someone who wants the opportunity to work from home and is familiar with these cons that others have, that may be the norm to them. Yes there are some days I want to pull my hair out and scream but I have done that others companies I have worked for...shoot I do that being a wife and mom.