SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Apr 4, 2022

hit or miss management

Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, comparable to other companies

Cons

Management is hit or miss depending on department. HR Comp seems to be stuck in geographically applied salary scale.

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SoFi Response
4y
First and foremost, thank you for the 4+ years you dedicated to working at SoFi. We are so grateful for your help in transforming how people think about and interact with personal finance. We are pleased to hear you had a positive experience at SoFi and enjoyed some of our employees' benefits. That said, your feedback about management is concerning, and we're sorry that this was your experience. We hope you voiced this concern to our HR team while you worked here. You may have left before we re-launched our manager onboarding program, which includes tools and trainings to enable our people-managers with the support they need to lead and inspire their teams. Plus, later this year we will launch a new 6-month training program for new managers and newly promoted managers. Thank you for giving us feedback that will help us improve the employee experience. If you would like to continue this conversation, please email us at glassdoor@sofi.org. We wish you the best of luck in your next career endeavor. Take care.
3.0
Jan 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture is great in certain areas.

Cons

They are moving more towards being an ivy league FAANG company .. which has killed the culture.

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SoFi Response
4y
Thanks for your review! We see feedback as a gift that will only help us continue to grow and develop a best-place-to-work caliber company. We feel we have something very special here at SoFi, and are working to build upon what makes us unique. If you have any more specific feedback to share around 'FAANG culture' we would be very interested in hearing it. We encourage you to email us at glassdoor@sofi.org so we can better understand your concerns and work to address them. We sincerely appreciate the review, and for time you've dedicated to working at SoFi.
3.0
Nov 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Student Loan Contribution, Lunch Card, PTO, and Health Insurance

Cons

No real ability to manage teams, hierarchy, little diversity in management, flexibility little to know for MSRs, meetings galore, and burnout culture.

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SoFi Response
4y
Thank you for the 4+ years you have dedicated to working at SoFi. While we're so happy you have enjoyed some of the benefits we offer our employees, we're disheartened to hear your comments around management, flexibility, and burnout. Our Learning & Development team is currently overhauling our manager trainings, and we have set an ambitious goal to increase URG representation in management from 37.5% to 50% by 2023. While we have made great strides in this area, we know there is still work to be done and we have a comprehensive strategy in place to help us meet and exceed this goal. We believe the rate at which SoFi is growing is helping set us up for long-term success, and in turn is creating myriad opportunities for our employees to learn and grow. That being said, we acknowledge that this rapid growth comes with what feels like constant change and we are conscious of the affect that has on our employees and managers. If you haven't done so already, we highly encourage you to visit the Benefits Mall (via Workday) and explore some of the support resources we have for employees around mental health and burnout. The continued WFH environment and ongoing COVID-19 pandemic is causing a lot of stress for many working professionals, and your health is of the utmost importance! If you would like to share additional feedback, you can reach out to me directly, or email us at glassdoor@sofi.org. Thank you again for your thoughtful review.
Viewing 325 - 327 of 1,142 Reviews

Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.