SoFi reviews

First and foremost, thank you for the 6+ years you have dedicated to working at SoFi. Wow what a journey you've been on! So much change in the industry and at the company itself. Thanks for being on this ride with us. Your comments aren't indicative of the culture we are trying to sustain. I checked with our team, and there have not been pay nor benefits cuts within the team. As you may know, we have a semi-annual performance check-in program where bonus payouts are determined by individual performance. We are aware of the payroll issues and rest assured we are working through them. Our HR team meets bi-weekly with the Payroll team in order to manage any issues that come up and we are working to improve how we communicate issues to employees. With regards to your comments about temporary projects that never end, we'd love the opportunity to connect with you directly to further understand your concerns. Many of our teams have project work and we see this as a great opportunity for our employees to learn new skills, or hone their existing skills. If you're open to it, you can reach out to your PBP directly, or email me at glassdoor@sofi.org and I can help facilitate a conversation so we can address your concerns directly. Thank you again for the review, and we appreciate you! Take care.

Thank you for the feedback; hearing your honest experience will only help us improve! We're happy to hear you feel your compensation & benefits packages are competitive, and that you love the people! We hear you on the feedback around communication. We saw this as an area of opportunity across the company on our most recent employee engagement survey. Individual teams are digging into the results and action planning as we speak, so please take part in those conversations and share your suggestions for how we can improve. We are also in the process of implementing a new intranet tool that will help make communication much more streamlined and clear! We know good tech and training is required to do your best work, so please let us know what the issues are so we can address them. Regarding unrealistic metrics, we hope you feel comfortable sharing this feedback with your manager, who is there to help you be successful. If you'd like, you can also reach out to your PBP or email us at glassdoor@sofi.org. We'd love nothing more than to continue this conversation so we can address your concerns directly. THANK YOU for the review, and for being on this journey with us.