SoFi reviews

Thank you for your candid feedback and for the time you've dedicated to working at SoFi. We're disappointed to hear that your experience didn’t meet your expectations. Your feedback does not reflect the type of working environment or culture we are committed to fostering. We hope you had the opportunity to discuss your experience and concerns with your manager or People Business Partner. We appreciate your comments, as they help us improve the experience for others in the future. Take care.

First and foremost, thank you for taking the time to share your thoughts with us. Our Customer Service team is an absolutely critical part of our mission to help our members achieve financial independence, so thank you for the time you have dedicated to working at SoFi thus far. We're happy to hear you enjoy working with your team and being in the office. We understand that dealing with stressful situations and difficult customer interactions can be challenging. Providing support to our team members in handling these situations is a priority for us. We offer training and resources to help navigate challenging interactions, so if you have any additional thoughts about these resources, please feel free to email us at sofi@glassdoor.org so we can better understand your experience. Thank you for being on this journey with us. Take care.