SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good working environment, management structure setup to help everyone progress and succeed. Weekly All-Hands Meetings with top management to keep all employees "in the know" of goals, objectives, successes and failures along with questions and answer time.

Cons

I don't have any negative thoughts of SoFi or the management.

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SoFi Response
2y
Thank you for taking the time to share your thoughts on your experience at SoFi. We greatly appreciate your feedback and are delighted to hear about your positive experience with us. We're thrilled that you find our working environment conducive to success and that you've had a positive impression of our management structure. Our weekly All-Hands Meetings are designed to foster transparency and open communication, and it's encouraging to know that you value this aspect of our company culture. Thank you for your commitment to our mission!
2.0
Sep 2, 2023
Recommend
CEO approval
Business Outlook

Pros

They go by metrics doesn’t matter if you’re trying your best if you don’t meet they get rid of you .

Cons

You barely talk to customers unless they are missing documents .

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SoFi Response
2y
Hello- thank you for taking the time to leave a candid review. We're extremely disappointed to hear your time working at SoFi didn't meet your expectations. We aim to create a consistently positive member experience with every interaction, and in order to do so, we set very specific metrics - all employees are provided metrics and evaluated against them on an ongoing basis, with a formal review each quarter. Every employee is held to the same set of metrics and we strive to give everyone the training and tools they need to meet and exceed expectations. If you'd like to continue this conversation, you can reach out to me at glassdoor@sofi.org. Take care!
4.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits Easy to get help when needed

Cons

Very stressful work environment Back to back calls and emails

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SoFi Response
2y
Thanks for the time you dedicated to working at SoFi - we appreciate your feedback! Happy to hear you felt our benefits were competitive and that you felt supported by colleagues. That said, we're disappointed to hear you felt the work environment was stressful. SoFi is a really fast-paced environment, which we know is not for everyone, but we hope you were able to find a work/life balance that worked for you, and that you got the support you needed to manage the workload. Additionally, we hope you were able to take advantage of all the mental health benefits we offer. Wishing you the best on your next endeavor, take care.
Viewing 436 - 438 of 1,143 Reviews

Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.