SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

You might get to hear some music if you is lucky.

Cons

You have to walk 15 minutes just to get to the time clock. Then clock in a half hour before you have to walk to your location and are even on the clock. It could take an hour and a half to get home as they close all but one exit. A total nightmare at the end of a long shift. Sometimes you have to park in gravel rocks. Most management play favoritism and are unfair, placing their friends in good positions. A real KA place. They burden you with emails and do not teach you what you need to know until months later and you already taught yourself. Not a good culture because there is none.

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SoFi Response
2y
We really appreciate your honest feedback and are so disappointed to hear working at SoFi isn't meeting your expectations. Your comments are not at all indicative of the type of culture we are trying to create. We hope you have voiced your thoughts around shifts and the office space to your manager or People Business Partner. Your feedback could help lead to a better solution. We are committed to building a best in class culture, and that starts with having excellent managers who are equipped with the tools and resources to lead inclusive, equitable teams. We hope we have the opportunity to build back trust with you. If you feel so inclined, you can reach out to me at glassdoor@sofi.org and we can set up a time to discuss your feedback further so we can improve your experience. Thanks again for the review, take care.
1.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits and flexibility working at home

Cons

Does not set up their employees to grow

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SoFi Response
2y
Thank you or the honest review. We're so disappointed to hear your time at SoFi isn't meeting your expectations. Our CSR team plays such an important part in our ability to achieve our mission. We really appreciate you. We're sorry to hear you don't see opportunities to grow. For our Operations team specifically, our Explorer Program has been a huge success. It gives our Ops employees the chance to work on 6-month stretch projects to try out other roles within the org. Additionally, our new internal mobility program is designed to help employees drive their careers. We encourage you to talk to your manager about these career development programs. If you'd like you continue the conversation, you can reach out to us at glassdoor@sofi.org.
5.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

I always ask my candidates to assess an opportunity by reviewing their ability to collaborate with the team and consider what they will learn from that team, how they feel about the role and the potential for long term growth to fit their career goals, and how they feel about the company and it's mission and products. As I ask others to do this everyday, it is only fair that I make the same assessment. Here is my review: People: I work with people that bring a diversity of skillsets to their roles. The engineers are open, transparent, and easy to collaborate with. My colleagues value my input despite my background being a little bit different. Position: My role is ever evolving and stays at the cusp of challenge that keeps me ever engaged. I am able to leverage what I enjoy most about my role: having real conversations with people about what they want from their careers and leading them to the decisions that will best serve them. I have the freedom to put my candidates interest ahead of all, and I work for a company where more often than not, we provide the best option available Product/Mission: We are democratizing finance. I truly believe that an equitable society can only be achieved when everyone has access to information that will aid them in making decisions that lead them towards achieving financial independence. This is where I want to be for the foreseeable future.

Cons

Continue to favor processes that prioritize open communication over forms.

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SoFi Response
3y
Our recruiting team plays such a critical role in building the future of SoFi - so thank for being on this journey with us, and for taking the time to leave such a comprehensive review of your experience. You reference a few of the things that we believe differentiates SoFi from other companies in the finance and tech spaces - our incredibly smart, respectful employees, the opportunities to learn and grow, and of course our comprehensive product suite and a mission that's easy to get behind. The chance to create processes that will help our organize scale is always something we are continuing to iterate on. Thanks again for the review, and for all you do to help us hire the best talent to support our ambitious goals. Take care.
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