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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,144 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      May 18, 2020

      Thank You SoFi

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not unlike other companies, SoFi has had it's share of challenges during this pandemic and recently had to make some really difficult decisions. Each choice has been made with a tremendous amount of thoughtfulness, insight, and character. As someone who has been involved with hard times in the financial industry I can say that SoFi has valued its highest contributors since the day I started. Now this does create some conflict amongst employees on the other end of the spectrum. But it does help to create a sense of security for those who put every ounce of themselves into the business. There is nothing worse then being impacted by one of these decisions for anyone; however, to be impacted and knowing you've been a high level contributor for years leaves those with questions of: "how and/or why".. At least at SoFi we know those answers. Some probably don't want to hear it but at least they know. For those of us left, we know to keep contributing at the highest levels and SoFi will reward our efforts.. For that, I Thank You SoFi!!!!

      Cons

      A real problem is lack of accountability across the board and goes above those on the front line. Take a close look at the leaders that have been most impacted by the recent optimization exercisers and ask the following questions: Why haven't individuals been held accountable to performance prior to the pandemic? Do we have the proper measuring devises in place truly quantify someones performance? Is this the leader we want in place to execute ones performance truly up for the task (OM and above)? The other side will be look at those least impacted. Are the evaluations true and accurate? Do we have the measurables inplace to ensure each department has the tools needed to weigh against these measurables? Again, do we have the correct managers in place to enforce this is getting done in coordinace with expectations?

      avatar
      SoFi Response
      6y
      We very much appreciate your thoughtful review. Along with insights obtained during our listening tour and employee engagement surveys, this feedback is extremely helpful in working toward our goal of creating the best culture in the world. Based on such feedback, we recently revamped our performance check-in process and manager onboarding program, which we hope will solve some of the issues you've mentioned. Manager training and development is an ongoing passion for us, and we are continuing to create and launch new initiatives to enable our managers to be successful people leaders. We will take your other thoughts into consideration as we go through our post-engagement survey action planning process.
      5.0
      May 6, 2020

      Great place to work

      Product marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Smart, passionate colleagues - Great mission - In-house creative team - Get it done attitude - Strong focus on culture - Good size - small enough to make an impact but large enough to have support

      Cons

      - Many layers of leadership (not unique to SoFi) - Strategy can feel like it's in terms of "days" not "months/quarters" at a time

      avatar
      SoFi Response
      6y
      Thanks so much for sharing your thoughts! What makes SoFi so special is the many smart, passionate, mission-driven colleagues you've called out in your review. We will continue to incorporate feedback like yours into our efforts to create a best-in-class culture for you and your colleagues.
      5.0
      Jan 23, 2020

      Great Company with awesome people to work for.

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have company-wide meetings multiple times a month that is usually 15 minutes long led by leaders in a very personable and transparent way. The managers and leaders do their best to help each individual grow and succeed. It is a very positive culture and the employees are very passionate about the companies mission.

      Cons

      You can find issues with any job, but I left really proud of the growth I made at Sofi and will definitely keep an eye out for any posting they have that I find advantageous.

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      Glassdoor has 1,243 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.