SoFi reviews

4.3

81% would recommend to a friend

(1,151 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,151 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

- very good work life balance - half day fridays - great top management and CEO - good benefits and perks - company cares a lot about building a good work culture - very modern coding stack - lots of opportunity for growth and impact

Cons

- engineering quality standards not at par with industry bests - no 401k match - parental leave on low side for tech industry at 12 weeks

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SoFi Response
3y
Thank you for taking the time to leave such a comprehensive review of your SoFi experience. We're thrilled to hear you are enjoying working here, especially that you have a great work/life balance, believe in our leaders, and can see how much we care about our people! Y'all are our greatest differentiator! That's why our benefits, culture programs, and perks are set up to help you bring your best self to work. We hear you about the 401k match and parental leave policy - rest assured these are top of mind for us as we continue to evaluate our Benefits offerings. If you have any other feedback about how we can continue to improve your experience, please reach out to us at glassdoor@sofi.org. Thanks again for the thoughtful review, and for being on this journey with us!
1.0
Sep 9, 2022

Absence of management

Recommend
CEO approval
Business Outlook

Pros

Get to work with cutting edge technology

Cons

Complete lack of organization or accountability from management. Rarely interact with management, and when you do, they are oblivious and unaccountable. It's pulling teeth to get documentation out of management, and when you do it's so rough and ready that it's not useful. Put shortly, I'm unsure what value management provides at SoFi. At my level, I do not see any output. "Feedback" is touted here, but when given upwards is met with deflection and gas-lighting. "Why haven't you been saying something?" is a common response to feedback, while you are actively saying that very something. "Ownership" is often touted at SoFi as well, but rarely do you find management stepping up and owning they own role. Engineers are left to do project management, often left to define requirements, and then pay the price for the disfunction. All of these cons are discouraged by SoFi's company values, but the company values seem to resonate with very few in management. They'd rather appear as if everything is fine and hear no evil than "Be Gritty and Accountable" (value 7) or "Do the right thing" (value 6).

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SoFi Response
3y
Hi there, and thank you for the 5+ years you have dedicated to working at SoFi. Your commitment to living our values is evident, and as you know, they are a foundational aspect of our culture - how we think about hiring people, how we evaluate our own performance, and of course how we work together to achieve our mission. We know that having world-class leaders is a critical part of building a 'best in class culture' which is our ambition, so we're very disappointed to hear you do not feel management is living our values, taking ownership, or allowing space for feedback. You may know that manager excellence is the top focus area for our Learning & Development team, and they continue to roll out trainings, resources, and support so managers can learn how to lead the SoFi way, with our values as our north star. If you're open to it, we'd love to continue this conversation so we can further understand how we can improve the experience for you. You can reach out to us at glassdoor@sofi.org. You can also connect with your PBP. Thanks for the candid feedback, and for being on this journey with us.
5.0
Sep 6, 2022

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment. Work closely with and learn from leadership

Cons

can't think of any at the moment.

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SoFi Response
3y
We're thrilled to hear you are enjoying working at SoFi - thank you so much for taking the time to leave a review. We are obviously biased, but agree that we work with some of the friendliest, smartest, and dedicated people in the world! Glad to hear you're thriving here. If you have any other feedback, we'd love to hear it! Feel free to reach out to us at glassdoor@sofi.org. Thanks again, and be well!
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