Is SoFi a good company to work for?

SoFi has an overall rating of 4.3 out of 5, based on over 1,247 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 81% of employees would recommend working at SoFi to a friend and 83% have a positive outlook for the business. The best reviews about SoFi have been left by employees working as Staff Software Engineer , Senior Software Engineer and Director .

Does SoFi pay their employees well?

According to anonymously submitted Glassdoor reviews, SoFi employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at SoFi. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at SoFi?

81% of SoFi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoFi 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SoFi?

Software Engineer (68) , Senior Software Engineer (48) , Director (26) , Mortgage Loan Officer (21) , Staff Software Engineer (20) , Customer Service Representative (16) , Originations Specialist (15) , Reviewer (15) , Manager (14) , Member Service Representative (14) , Consumer Loan Reviewer (13) , Analyst (11) , Associate Manager (11) , Data Scientist (10) , RMC (10)

What are the pros of working at SoFi according to real employee reviews?

"The benefits are great and ever" ((in 167 reviews)); "The pay is good." ((in 72 reviews)); "My team was great and really helpful" ((in 40 reviews)); "great leadership for the most part" ((in 30 reviews)); "Great CEO with a strong leadership in solving one product at a time" ((in 23 reviews))

What are the cons of working at SoFi according to real employee reviews?

"Management is poor" ((in 67 reviews)); "With no reach out from your direct manager who knows the names of your spouse and children?" ((in 36 reviews)); "Benefit is weak with no 401K match." ((in 31 reviews)); "Upper management do not care as long as you hit your numbers or you'll get fired." ((in 28 reviews)); "Very disorganized and poor communication." ((in 16 reviews))

What are employees saying about SoFi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoFi layoffs and their outlook for job security at SoFi in 2026.

What are the top reviewed SoFi locations?

San Francisco , Salt Lake City , Cottonwood Heights , Jacksonville , Healdsburg , Helena , Seattle , Claymont , Frisco , Charlotte , New York , Cottonwood , Wilmington , Murray , Los Angeles , Dallas , Chicago , Inglewood , Sandy , Lewisville , Miami , Kansas City , Great Falls , Delaware , Santa Rosa , Orlando , Boston , Utahn , Millcreek , Evanston

SoFi reviews

4.3

81% would recommend to a friend

(1,148 total reviews)

Anthony Noto

93% approve of CEO

83% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.1

Work/Life balance

4.1

Senior management

4.1

Career opportunities

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,148 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 2, 2022

Good Opportunities

Director, operations

Recommend

CEO approval

Business Outlook

Pros

Get to work with smart people.

Cons

Some leaders do not support career development.

SoFi Response

4y

Thank you for taking the time to leave a review of your SoFi experience; we're happy to hear you are enjoying it. We believe our people are our greatest differentiator, and one of our values is to 'take care of people and help them grow'. So while we're glad you are enjoying working with your colleagues, we are disappointed that you feel some leaders aren't invested in our team's career development - especially in Operations where we have a few unique programs to support growth, like our Grow Mentorship program and the Explorer Program! If you haven't done so already, we highly encourage you to reach out to your PBP or email us at glassdoor@sofi.org so we can further discuss this concern. Take care.

5.0

Mar 1, 2022

Great environment

Escalations manager

Recommend

CEO approval

Business Outlook

Pros

Management is attentive and caring Peers are helpful

Cons

My experience has been great

SoFi Response

4y

We love our Operations employees - y'all are on the front lines helping our members Get Their Money Right, so THANK YOU for your dedication to our mission. We are a bit biased, but agree we work with some of the most caring, smart, thoughtful, and hard working people in the world! We're so happy to hear you agree. In true SoFi fashion, we are always looking to learn, iterate, and innovate, so if you have any more feedback to share on how we can improve, please share them with your manager, our HR team, or email us at glassdoor@sofi.org. Thanks for being a part of the SoFamily.

3.0

Feb 26, 2022

Decent Company

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Great benefit and an awesome environment.

Cons

Mortgage processing is not done in-house and very hard to close deals. Avg. Sales person is closing 7-8 deals a month.

SoFi Response

4y

First and foremost, thank you for all you do to help our 3.5M members achieve financial independence. We sincerely appreciate you taking the time to leave a review of your experience. We know the current housing market is making your job even more difficult, but let us assure you - leadership is aware of these challenges and are doing everything in their power to improve. For example, leadership is having regular round table discussions with the team to understand your concerns, and has action plans in place to address them. Additionally, our current fulfillment vendor is staffing up and making changes so they can best support us. We encourage you to continue to share this feedback with management, and keep an eye out for emails from MLO leadership as they are regularly sharing progress on this situation with the team. Thanks again for your review, and for your dedication to SoFi. Take care.

Viewing 583 - 585 of 1,148 Reviews

Jobs at SoFi

Member Service Representative

Member Service Representative

Cottonwood Heights, UT

SoFi

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