SoFi reviews

Hello and thank you for taking the time to leave a review of your SoFi experience. We're grateful for our dedicated and hard working Ops employees like you who are helping our 3.5 million members reach their financial goals. Our benefits offerings did not change mid-year other than during our regular open enrollment each August. During this time we offer employees the opportunity to change their benefits selections. We re-evaluate our benefits offerings annually, but there have been no major changes in the last year other than we increased parental leave. All deductibles, copays and other coverage remained the same with no charges. If you have any additional questions about our Benefits offerings, you can find a plethora of resources in the Workday Benefits mall, or you can reach out to Benefits directly. Thanks again for the review - we hope your experience improves.

First and foremost, thank you for the 4+ years you dedicated to working at SoFi. The speed at which the fintech industry is changing means that we have to be flexible and adaptable to set SoFi up for long-term success, and to ensure we achieve our mission of helping people achieve financial independence. That said, your feedback around your experience on the Operations team is concerning. We never want our employees to feel our managers make the job harder; but we do have performance metrics in place for our team, so they know how to succeed in the role. Lastly, we hear your feedback on the employee survey and we are taking action to address opportunities directly. You may have left before our HR team hosted a series of 10 focus groups with Ops employees to address concerns in the most recent employee survey and create an action plan to improve. If you would like to continue this conversation, we welcome an email at glassdoor@sofi.org. Best of luck in your next career endeavor! Take care.