SoFi reviews

4.3

81% would recommend to a friend

(1,147 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,147 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Nov 10, 2021

Good For Growth Bad For Long Term

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment + Good Exposure to the entire business

Cons

Product Leadership is skewed towards non technical contingencies

avatar
SoFi Response
4y
Thank you for the 4+ years you spent working at SoFi. We are helping to transform an industry that hasn't changed in decades, and boy does that make SoFi an exciting, challenging, and dynamic place to work. Plus, it offers so many opportunities for our employees to learn and grow. We're glad you agree. The rapid growth we're experiencing means we are constantly learning, iterating and innovating, and we value feedback like yours to help us continue to improve. We're laying the foundation in our Product organization, and have tied their goals back to our company-wide OKRs to ensure alignment across the team. Thanks again for your review, and we wish you the best of luck in your career. Take care.
2.0
Nov 8, 2021

Overworked and Overlooked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Offers good pay, adapted to remote work and offers flexibility. Benefits are pretty awesome

Cons

Easy to get burnt out Communication between marketing and frontline is non-existent. For example, a promo will roll out and phones will flood. Frontline, operations and quality departments get less recognition than they should

avatar
SoFi Response
4y
We know everyone is super busy right now, so thank you for taking the time to leave such a thoughtful review of your SoFi experience. We're happy to hear that your compensation is competitive, that you enjoy the flexibility we offer employees, and feel the benefits are comprehensive. That being said, we don't want any employee to feel overworked and overlooked. We truly believe our people are our greatest differentiator, and we can't reach our 'best culture in the world' ambitions with y'all. If you haven't done so already, we encourage you to explore some of the support resources we have available to employees via the Benefits Mall in Workday. And we hear you about cross-team communication! Our most recent employee survey data showed that communication is our greatest area of opportunity, and we are working with business leaders to improve inter- and intra-team communication. In true SoFi fashion, we are always iterating, learning, and innovating, so if you have ideas, we want to hear them. You can reach out to your manager, PBP, the talent team, or email us at glassdoor@sofi.org. Thank you for being on this journey with us.
3.0
Nov 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Student Loan Contribution, Lunch Card, PTO, and Health Insurance

Cons

No real ability to manage teams, hierarchy, little diversity in management, flexibility little to know for MSRs, meetings galore, and burnout culture.

avatar
SoFi Response
4y
Thank you for the 4+ years you have dedicated to working at SoFi. While we're so happy you have enjoyed some of the benefits we offer our employees, we're disheartened to hear your comments around management, flexibility, and burnout. Our Learning & Development team is currently overhauling our manager trainings, and we have set an ambitious goal to increase URG representation in management from 37.5% to 50% by 2023. While we have made great strides in this area, we know there is still work to be done and we have a comprehensive strategy in place to help us meet and exceed this goal. We believe the rate at which SoFi is growing is helping set us up for long-term success, and in turn is creating myriad opportunities for our employees to learn and grow. That being said, we acknowledge that this rapid growth comes with what feels like constant change and we are conscious of the affect that has on our employees and managers. If you haven't done so already, we highly encourage you to visit the Benefits Mall (via Workday) and explore some of the support resources we have for employees around mental health and burnout. The continued WFH environment and ongoing COVID-19 pandemic is causing a lot of stress for many working professionals, and your health is of the utmost importance! If you would like to share additional feedback, you can reach out to me directly, or email us at glassdoor@sofi.org. Thank you again for your thoughtful review.
Viewing 622 - 624 of 1,147 Reviews

Glassdoor has 1,246 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.