SoFi reviews

4.3

81% would recommend to a friend

(1,144 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

SoFi treats their employees very well, they celebrate birthdays, holidays, and employee appreciation. The pay is good. They have weekly team meetings to make sure everyone is on the same page with changes or updates.

Cons

When there were issues, there were no direct answers on how to solve them because the product was new. They focus too much on customer surveys and not work ethic.

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SoFi Response
4y
We sincerely thank you for the time you spent working at SoFi, and for taking the time to leave a thoughtful review of your experience. We're very happy to hear it was overall positive! Our Operations employees are such a critical part of achieving our mission, on the front lines helping our members reach their financial goals. Our customer surveys, what we call our NPS, is a critical tool for SoFi and our team members to better understand how to improve the member experience across products and customer service. Additionally, we are continuing to streamline knowledge and expertise across all areas of our Operations business to ensure our managers (and team members!) are set up for success. Feedback like yours only helps us continue to improve the experience for our employees, so thank you again. We wish you the best of luck in your career endeavors. Take care.
2.0
Sep 11, 2021

Clueless edp leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good wlb and benefit. quarterly paid bonus

Cons

building copycat feature MVPs without further improvements and ignoring tech debt.

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SoFi Response
4y
We sincerely value constructive feedback as it will only help us continue to improve SoFi's culture, so thank you for your candid review...and for being on this journey with us. As you may know, we are deeply committed to creating a culture where people love to work, and a critical part of that is having a world-class leadership team, so we are very disappointed to hear your experience with management hasn't met your expectations thus far. We are continuing to roll manager excellence trainings to ensure all leaders have the tools and resources they need to create a supportive, inclusive work environment where their team can do the best work of their lives. The rapid growth we're experiencing means we are constantly learning, iterating and innovating, and we value feedback like yours to help us continue to improve. If you would like to continue this conversation, we encourage you to reach out to your PBP or email us at glassdoor@sofi.org. Thank you again for your feedback.
5.0
Sep 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Very accepting culture Quickly progressing and deploying new features to its products

Cons

No real downsides I can think of

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SoFi Response
4y
Hello and thank you for taking the time to share a review of your SoFi experience! We are so, so grateful for passionate, hard working employees like you that are on this incredible journey with us. We are committed to creating an inclusive culture where our employees can thrive, so we're glad you've experienced that so far. We're proud of the work our engineering, product, and design organization is doing to bring transformative products to our 2M+ members. If you have any additional feedback to share, we welcome you to reach out to us at glassdoor@sofi.org, or share directly with our People team. Thanks for being a part of the SoFi family.
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Glassdoor has 1,243 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.