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First and foremost, thank you for the time you dedicated to working at SoFi. We are grateful for honest feedback like yours, as it helps us continue to improve the employee experience. We agree that our Operations employees are on the front lines talking to our members every day, helping them Get Their Money Right. We are incredibly grateful for their dedication to our members. We are committed to creating an environment where everyone feels heard and valued, and we're very sorry to hear that was not your experience.
You may have left before we started to roll out a new Manager Onboarding Program, which is designed to give managers everything they need to know about managing people at SoFi, from how to foster inclusion and belonging on their team, to building their personal leadership brand. Our goal is to give all managers the tools they need to support and inspire their teams to do the best work of their lives.
We also frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance.
Thank you again for the review, if you would like to continue the conversation, we encourage you to reach out to us at glassdoor@sofi.org. We wish you the best of luck in your future endeavors.
