SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 11, 2021

Not inclusive Culture

Recommend
CEO approval
Business Outlook

Pros

Sofi has amazing benefits and amazing flexibility

Cons

They just want you to focus on your work and not really solve problems that have been here for years, and they hire from the outside, so there aren't career paths. Management is very hypocritical on diversity of thought.

avatar
SoFi Response
5y
Thank you for the time you spent at SoFi and for sharing your candid feedback! We're glad to hear you enjoyed the benefits and flexibility we offer our employees. As one of our core values is embracing diversity, we are deeply committed to creating a culture where everyone feels welcome, included, and able to contribute — and we're very sorry to hear that wasn't always your experience. - Ana Recio We have committed to ambitious diversity goals, along with mandatory D&I trainings, inclusive hiring practices, and new career development programs like our Grow mentorship program for members of underrepresented groups. We've also listened to feedback like yours about the need for more defined career pathing, which our People Team is developing, beginning with our largest teams, Engineering and Operations. We are excited to roll out these programs in 2021 and are looking for additional ways to foster internal mobility. Lastly, we're troubled to hear you felt a lack of transparency and honesty and would like to learn more. We encourage you to reach out to glassdoor@sofi.org so we can dig deeper into your feedback. Thank you again!
5.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Good company, great culture, free lunch

Cons

No 401k retirement matching plan

avatar
SoFi Response
5y
Thank you for taking the time to share your SoFi experience with us. We are happy to hear you enjoyed the company culture and the some of benefits we offer! We know the 401k matching program is important to our employees and continue to keep it top of mind as we evolve our benefits offerings. Wishing you the best of luck moving forward!
1.0
Jan 8, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits are really some of the best that you could ever hope for. Being able to be remote was also really nice. If you are a minority you have a voice.

Cons

They have same toxic culture that has been here for years. It is very clique and there is a lot of nepotism at the company, and so it's not a place that you can have a career path. Anthony Noto talks about having the best culture, but it is one of the worst places where the leadership team gets away with outrageous behavior. The only reason the Glassdoor score is not lower is that HR is asking all the new hires to leave good reviews right when you get a shirt and crappy swag when you join. There was real potential when I joined a long time ago, but not with the current leadership team.

avatar
SoFi Response
5y
Hi - We appreciate you taking the time to share your candid feedback with us. We are disappointed to hear you did not feel the culture at SoFi was always inclusive, and that your experience with leadership did not meet your expectations. As one of our core values is embracing diversity, we're committed to ensuring everyone feels welcome, included, and able to contribute at all levels. To be clear, we never ask employees to leave positive reviews on Glassdoor. We do, however, ask new hires to share their interview experience so we can ensure we're able to deliver a best-in-class candidate experience. These interview reviews do not impact our overall company ratings. Your feedback around retaliation and toxicity is not reflective of the culture we are striving for, and it's important that we learn more so we can address it directly. If you're comfortable, we'd encourage you to reach out to glassdoor@sofi.org so we can discuss further. We care deeply about our employees, and feedback like yours will only help us continue to grow. Thank you, Ana
Viewing 718 - 720 of 1,143 Reviews

Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.