SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 2, 2020
Recommend
CEO approval
Business Outlook

Pros

SoFi is night and day compared to 2+ years ago. There's strong prioritization on culture and prioritizing our Members and our Employees. The People team has leveled-up many times over, putting in place many talent development and educational programs. CEO makes it a priority to have the best culture, the best value for our Members, and grow to be the best business in the industry. No doubt there's work cut out for us but making great progress on all fronts.

Cons

Growth brings challenges. There are still processes and structures that are being defined. We experiment and iterate until we land on a great things, and people should embrace change.

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SoFi Response
5y
Thank you for sharing your thoughts! I'm thrilled you've seen firsthand the progress we have made as a company over the past few years. As SoFi's Head of People, nothing is more important to me than taking care of our employees, helping them grow and fostering a culture where everyone feels welcome, included and able to contribute. I'm always looking for ways to continue iterating to get there, so please feel free to send any additional feedback you have to glassdoor@sofi.org. - Anna Avalos, SoFi Head of People
1.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Free lunch across all locations, decent benefits, great office spaces.

Cons

Time to speak up. All Lies. It is hard for me as I put my life and heart in SoFi moving from one location to the next, once believing in the company and it's products. Now, its diminishing. Products are lacking and not innovative anymore. Companies talk about employee loyalty, but where is the company loyalty to the employees. I feel betrayed by them. SoFi had 2 rounds of layoff and they aren’t offering the same support as other companies. I feel like this company turned their backs on its employees. They expect their people to help them out. But when their people need them, they don’t do the same. Company culture is not a poster on the wall. It’s how you treat your people in good times and bad times. Don't listen to the communications team, it's all lies. Their so call "People Partner" can't be trusted either. They want to clean house and let people go if you aren't a solider. They do not follow their own values and I'm applauded. Leaders lack emphatic with their employees at all levels. But at the end of the day if an employee is there for the company in tough times and goes above and beyond they should also be there for them. It's about culture

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SoFi Response
5y
Thank you for sharing your thoughts with us. We're sorry to hear your experience at SoFi has been sub-par, and we'd like to see what we can do to turn it around. We would strongly encourage you to talk to your manager, People Business Partner or a trusted executive so we can more directly address your concerns.
1.0
Jun 25, 2020
Recommend
CEO approval
Business Outlook

Pros

free lunch. No premium medical.

Cons

Management doesnt care about employees. They laid off more 300 people due to own bad performance but blamed employees. No compassion. Just cut them off.

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SoFi Response
6y
We appreciate you sharing your thoughts with us. We recognize saying goodbye to colleagues is never easy. We genuinely care about each and every one of our team members — both past and present — and we're sorry to hear that wasn't reflected in your experience at SoFi. However, we can assure you that the number of impacted employees you cite in your review is quite inflated. If you have additional details you'd like to share, we encourage you to reach out to glassdoor@sofi.org so we can improve for the future.
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Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.