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      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,142 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      May 18, 2020

      Thank You SoFi

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not unlike other companies, SoFi has had it's share of challenges during this pandemic and recently had to make some really difficult decisions. Each choice has been made with a tremendous amount of thoughtfulness, insight, and character. As someone who has been involved with hard times in the financial industry I can say that SoFi has valued its highest contributors since the day I started. Now this does create some conflict amongst employees on the other end of the spectrum. But it does help to create a sense of security for those who put every ounce of themselves into the business. There is nothing worse then being impacted by one of these decisions for anyone; however, to be impacted and knowing you've been a high level contributor for years leaves those with questions of: "how and/or why".. At least at SoFi we know those answers. Some probably don't want to hear it but at least they know. For those of us left, we know to keep contributing at the highest levels and SoFi will reward our efforts.. For that, I Thank You SoFi!!!!

      Cons

      A real problem is lack of accountability across the board and goes above those on the front line. Take a close look at the leaders that have been most impacted by the recent optimization exercisers and ask the following questions: Why haven't individuals been held accountable to performance prior to the pandemic? Do we have the proper measuring devises in place truly quantify someones performance? Is this the leader we want in place to execute ones performance truly up for the task (OM and above)? The other side will be look at those least impacted. Are the evaluations true and accurate? Do we have the measurables inplace to ensure each department has the tools needed to weigh against these measurables? Again, do we have the correct managers in place to enforce this is getting done in coordinace with expectations?

      avatar
      SoFi Response
      6y
      We very much appreciate your thoughtful review. Along with insights obtained during our listening tour and employee engagement surveys, this feedback is extremely helpful in working toward our goal of creating the best culture in the world. Based on such feedback, we recently revamped our performance check-in process and manager onboarding program, which we hope will solve some of the issues you've mentioned. Manager training and development is an ongoing passion for us, and we are continuing to create and launch new initiatives to enable our managers to be successful people leaders. We will take your other thoughts into consideration as we go through our post-engagement survey action planning process.
      2.0
      May 12, 2020

      losing hope here

      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      weekly town hall meetings and innovative products

      Cons

      SoFi doesnt take of it's people. there are no empathy and care among the staff. in meetings, they will tear you down and interrupt you when you challenge their decisions. Many of them have the old school banker personality where their decision is always right. there was barely any communication about the recent layoffs and the leaders didn't address any follow up questions. bad communication plan on the staff. to warn all current employees like myself and new hires- what the executives did was unethical and unjust: changing employee's rating without the manager's consent or knowledge. no one is safe. do not believe what you see on the news. their PR department is great at covering up and masking what is happening behind closed doors.

      avatar
      SoFi Response
      6y
      We appreciate you sharing your thoughts. It's never easy to part ways with colleagues, but we want to assure you that decisions were made thoughtfully, with both managers and leaders involved in the process. Regardless, taking care of our people and helping them grow is one of our core values, and one we take very seriously. Your experience at SoFi is not what we strive for, and we'd like to know more. If you feel comfortable, please reach out to your People Business Partner or email glassdoor@sofi.org so we can discuss further.
      5.0
      May 12, 2020

      Great Company

      Test automation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of opportunity to move throughout the company. Team work is very valued and there is plenty of work to do.

      Cons

      I dont have any cons, it is a great place to work.

      avatar
      SoFi Response
      6y
      Thanks for taking the time to share your feedback! We're so glad to hear your experience at SoFi is a positive one.
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      Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.