SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Most people are good to work with ,technology oriented ,values of the month

Cons

Micro management from a manager.Manager admitted that the review rating was assessed wrongly because of manager transition but refused to go back and fix it ,later when I was part of a lay-off due to a cost cutting measure “that messed up rating” was used an excuse.”Rating” is more of a perception and not a measure of your hard work ,loyalty ,focus and deliverables.

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SoFi Response
6y
Thank you for sharing your feedback with us. We have put much thought, time and resources into our new performance check-in process, and the experience you've mentioned is not in line with our expectations. We encourage you to provide additional details by reaching out to glassdoor@sofi.org so we can address the issue internally and ensure it doesn't happen again in the future.
2.0
May 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent salary, benefits, and office perks (SF).

Cons

There are many to list but I think they can be condensed to a toxic culture and visionless upper management. The CEO touts the company culture as the best in the world. Don't believe it for a second. You can see the toll that the culture takes on new employees after just a few months. Suggestions that improvements can be made are disregarded or shushed. I did not get the sense that many in upper management had a time horizon of more than a year. Also, upper management's impulse is to throw tens of millions of dollars at expensive marketing gimmicks--the business outcomes of which aren't measured by the way-- rather than invest in improving a suite of very mediocre products.

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SoFi Response
6y
We're sorry to hear that your experience at SoFi was anything less than what you anticipated. Creating the best culture in the world is an aspiration of ours, and while we have made great progress in working toward it, we don't claim it as our current reality. We know we can't achieve this goal without the input of our employees, so thank you for sharing your candid thoughts with us. We value all feedback, in whatever form it comes, and will take it into consideration as we move forward.
5.0
May 6, 2020
Recommend
CEO approval
Business Outlook

Pros

- Smart, passionate colleagues - Great mission - In-house creative team - Get it done attitude - Strong focus on culture - Good size - small enough to make an impact but large enough to have support

Cons

- Many layers of leadership (not unique to SoFi) - Strategy can feel like it's in terms of "days" not "months/quarters" at a time

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SoFi Response
6y
Thanks so much for sharing your thoughts! What makes SoFi so special is the many smart, passionate, mission-driven colleagues you've called out in your review. We will continue to incorporate feedback like yours into our efforts to create a best-in-class culture for you and your colleagues.
Viewing 781 - 783 of 1,142 Reviews

Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.