SoFi reviews

4.2

80% would recommend to a friend

(283 total reviews)
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Anthony Noto

93% approve of CEO

82% positive business outlook

Reviews by job title

283 reviews

Reviews about "Compensation"

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2.0
May 22, 2024

**Hostile Work environment**

Recommend
CEO approval
Business Outlook

Pros

Competitive pay 401K matching program Good benefits

Cons

I’ll start by saying that the toxic environment starts from the top and is condoned by HR. Regardless of what their code of conduct says, they will and they have allowed workplace bullying/harassment. In my experience I had a C suite leader belittle me and be demeaning throughout my tenure. Multiple times I had witnesses, and on more than 1 occasion they spoke to HR to place a complaint about his behavior. I also placed several complaints myself with my business partner. The feedback was always the same, he’s being coached. The behavior got so bad that it reached employee relations. Regardless of my evidence and witness accounts, the employee relations person stated: “I believe everything you’ve shared with me within the last 3 weeks. I am aware that this employee does have this history”. She even went and shared her own personal experience about this C suite leader. Yet, she concluded the investigation by stating that bullying isn’t illegal, and therefore they can’t do anything, and any disciplinary action cannot be shared. In an effort to protect myself, I recorded this conversation and also 5 team meetings/1-1’s with my Manager. I figured if HR wasn’t going to protect me, I needed to have this evidence for reference. He never took accountability for his actions, if anything, the investigation made things worse and I had to go back and share evidence of retaliation. The poor behavior by this leader was documented and witnessed by people team employees and across other departments. Yet nothing was ever done. The abuse continued. I’m no longer with SoFi. Yet, I will always remember how unfair I was treated and the hostile work environment brought on by this leader. “Facts do not seize to exist because they’re ignored.”

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SoFi Response
2y
Thank you for your candid review, and for the time you dedicated to working at SoFi. We value each and every one of our employees and their contributions to the company and our mission. Your comments are not indicative of the type of culture nor workplace we are committed to fostering. Please know that we take every claim of workplace bullying we receive extremely seriously, and we investigate all such complaints to ensure prompt remedial action is taken and that inappropriate conduct stops. If you'd like to continue the conversation, I'd welcome an email at glassdoor@sofi.org. Thank you again for the review, and best of luck in your next career endeavor. Take care.
3.0
May 15, 2024

Needs guidance

Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Friendly work environment.

Cons

Lower on the compensation scale for mortgage professionals

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SoFi Response
2y
We sincerely appreciate your review, thanks for taking the time to share. We're sorry to hear working at SoFi didn't meet your expectations; although we're glad to hear you enjoyed the work environment and felt your benefits were adequate. We have a number of ways we listen to employee feedback, from our semi-annual pulse surveys, to listening tours that some leaders do. Plus, we frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. Thanks again for the feedback, and for the time you dedicated to working at SoFi. Best of luck in your next role.
4.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Large scope compared to other mid size banks, good exposure to leadership

Cons

Lower pay, more focused on outside hires despite internal initiatives

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SoFi Response
2y
Thank you for your dedication to SoFi over the years - we appreciate you taking the time to leave a review. We think the high impact, high visibility work our employees have the opportunity to contribute to is one of the things that sets us apart from other companies. We're sorry to hear you don't feel your compensation is competitive - We frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. If there's anything else we can do to continue to improve your experience, we welcome an email at glassdoor@sofi.org. Thank you for your commitment to SoFi.
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