SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
avatar

Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Nov 6, 2018

SoFi is AMAZING!

Recommend
CEO approval
Business Outlook

Pros

This is the best job I've ever worked at. Never has a company taken care of me and my family better than SoFi. When I need time for personal or medical reasons SoFi is there for me, every time. The benefits we receive are amazing.

Cons

Corporate America is slowly taking over our precious company and sucking the human side of things right out of us. Not sure where to draw the line but the more policies that go in place, the more we are micro managed the less we are human and more robot we become.

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SoFi Response
7y
Our team at SoFi works hard to make our company a desirable place to work and it's great to hear you feel this is the best job you've ever had. We are also glad to hear our benefits provided you the support you needed. There's no doubt SoFi has experienced many changes over the past several years. We continue to iterate, learn, innovate and would welcome any input you could provide to help us continue to grow in a positive way. If you have any specific feedback that you would be willing to share, please reach out to your HR Business Partner. Thank you for your feedback.
5.0
Nov 6, 2018

Office Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From the hiring process to working fill time for over a month now, SoFi has been amazing. Everyone has been very friendly and has helped me learn in my new position. SoFi is a transparent company that works really hard to create amazing products for their members. Everyone here truly cares about making a good and happy environment for employees. There's lots of food and activities all the time. It's just a fun place to work!

Cons

It's a new company so everyone is still working out some kinks. Systems and processes haven't been solidified yet.

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SoFi Response
7y
It's great to hear you enjoyed the onboarding experience and feel supported in your new role. As the company continues to expand, we are committed to improving processes and driving innovation (#IterateLearnInnovate). We hope you feel empowered to chase after problems that will help solidify some of the systems and process challenges you've seen. Please feel free to share your feedback with your manager or HR Business Partner so the conversation can continue. We're happy you're part of the SoFi team!
2.0
Oct 27, 2018

Rmc

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok decent, made better because they are free. The lunch card is a great thing and very appreciated.

Cons

Shift bids dont take life into consideration, you can do well at your job and still randomly end up with a schedule that doesn't work for your life because you have kids or are in school. You'll be told too bad about it too . lack of support from management cor advancement. Severe lack of communication, and constant changes. They are big on promoting a culture that doesn't exist in the lower jobs. Senior management promotes the company values and culture, most employees can't name one, or they are so vague and generic that it's hard to picture what the culture is.

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SoFi Response
7y
Thank you for your review. We understand your concerns and appreciate you bringing them up. As you know, SoFi is an evolving business with a lot of growth. In order to best serve the needs of our members we need to make sure our business is aligned with our customer’s expectations. Employees are scheduled for one on ones at a minimum once a week. Often times, we are able to accommodate more one on one time via side-saddling and career development. Your development is extremely important to us (#takecareofothers) and if you ever have concerns please make sure to let your management team know. Additionally, please reach out to your HR business partner if you would like to continue this feedback.
Viewing 874 - 876 of 1,142 Reviews

Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.