SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 20, 2018

Don't. Just DON'T. You will regret working here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Food Card. I enjoyed working with some of the agents (RMCs).

Cons

Don't. It sounds great-- Benefits, Compensation, Food Card... but you will hate your life if you work there! Upper management does NOT care about their people, and seek out reasons to fire people for nothing. They are the WORST. Training is a joke, no one knows anything and RMCs are left to hold the accountability. Quality team is against the RMCs and make ridiculous judgments! The decisions made for bonus, OT, Contests and Rewards are not made with "do the right thing" in mind. TOXIC CULTURE. Managers are told "unlimited PTO" but really- there is none. If you don't accrue it: they don't have to give you ANY. It is frowned upon if asked for it and working a ton of extra hours is expected. You will work all the Holidays, your days off- and no additional time is given in lieu.

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SoFi Response
8y
I appreciate your taking the time to provide your feedback. This is not the culture we want at SoFi, and I recognize it’s important for us to hear different perspectives. Helping employees succeed in their positions is a core priority for us, as we want to take care of our people and help them grow their careers. It’s disappointing to hear your experience with the management team at SoFi wasn’t helpful. It’s unfortunate we weren’t able to discuss your concerns while you were still with us. However, I will discuss your feedback with the Ops leadership team and provide input to making further improvements. If you’d like to share more specifics about your experience, please feel free to email me directly at apearson@sofi.org. Thank you. – A. Pearson, HR Business Partner
5.0
Apr 12, 2018

Excited for the future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits! Fully paid medical and dental insurance, tuition reimbursement, lunch card (who doesn't love free lunch?), student loan repayment, on site gym, stocked break rooms and swag! Anthony Noto, the new CEO, seems to be the perfect fit and I'm excited for the future of the company and happy to be a part of it.

Cons

They don't do any company match for the 401k. Some growing pains being a newer company but they seem eager to make the necessary changes to make it a smooth running machine.

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SoFi Response
8y
Thank you for your feedback regarding your experience. I love that you recognize our amazing benefits every employee seems to enjoy. I’m also glad that you’ve already seen positive changes being made since our new CEO started – we’re all excited for what’s ahead! I would love to hear from you on ways we can continue to provide a great experience for our employees. Please feel free to stop by my desk to share more input. – A. Pearson, HR Business Partner
4.0
Apr 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Anthony Noto is an incredible leader and seems to be cutting out the BS and poor leadership that plagued this company for many months between CEOs. Working for a strong leader with a vision is very rewarding. Incredible benefits. Best coworkers you could ask for (seriously). Continually engaging team building exercises to remind you why its worth all the hard work. The future for the company looks bright.

Cons

Career growth is near stagnant. Pay growth is near stagnant.

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SoFi Response
8y
It’s great to hear of your positive experiences with the new leadership, incredible benefits and our overall office environment. I'd love to discuss with you to understand more about your career goals, so we can work on an individual development plan for you. Please send me a note to aybarrondo@sofi.org and we can set up some time to chat. – A. Ybarrondo, HR Business Partner
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Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.