Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SoFi

      Engaged Employer

      SoFi reviews

      4.2

      82% would recommend to a friend

      (1,139 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      82% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Compensation and benefits

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      SoFi has an employee rating of 4.2 out of 5 stars, based on 1,139 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Mar 16, 2022

      A company that will squeeze as much out of you as quickly as possible and then replace you

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health insurance Supposedly half Fridays Some good swag Cool, in the news company

      Cons

      - Overworking and the expectations to work all the time - Useless swag - Unlimited PTO is kind of a scam if you feel like you’re too busy take work off

      avatar
      SoFi Response
      4y
      Hi! We sincerely appreciate you taking the time to leave such a candid review and are very sad to hear your experience at SoFi isn't meeting your expectations. While we're glad you are enjoying some of the perks we offer, your comments around work/life balance are concerning. Given the ongoing COVID-19 pandemic, and the fact that this WFH environment has further blurred the lines (literally!) between work and home, we know this balance is harder than ever; even without additional pressures. You may be interested to hear that part of our new manager excellence trainings will include managing with empathy, which we believe will help address some of your concerns. We're excited to roll that out later this year. Additionally, I've shared your feedback with our People Business Partner and will continue this conversation to address your concerns. If you would like to continue this conversation, you can email us at glassdoor@sofi.org. Thank you for your review, and we really hope to help improve your experience. Take care.
      1.0
      Jul 24, 2020

      Inconsiderate and unappreciative of hard work

      Flex review
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok pay, 100% health premium covered. $120 bi weekly for lunches, bonus quarterly if you qualify. They do free lunches and give out giftcards when you win stuff

      Cons

      First year there was ok. They let go of a whole mortgage dept and had to volun-tell a whole group of reviewers to move to money or flex. They over hired so they repurposed us for their use which we didn’t apply for. The schedule sucked so bad even when people left the company and their spot opened up, it wasn’t given to anyone else or even a chance to get it. We were monitored by a scorecard but they held our schedules. So we were a business needs team. The entire idea is chaotic. They switch up our schedules with barely any notice and affects our stats. There is no consistency in the job and your lunches and breaks are moved around so much. This is a basic call center job that is back to back calls. There are few managers that are good. Movement upward opportunities is “who you know” so suck up to who you need to move up. They don’t respect you. Culture and any kind of inclusivity is out the door. Its a joke that this place made me feel like my time there was a waste. Lesson learned and moving on from this terrible employer.

      avatar
      SoFi Response
      5y
      Thank you for taking the time to share your perspective with us. We very much appreciate your feedback, as it helps us continuously improve as a company. Career development and internal mobility are top priorities and how we help our people grow. We continuously work to create opportunities to foster movement inside the organization while maintaining flexibility and agility. Sometimes, this means reallocating employees to where they are most needed to ensure we're able to meet the needs of our Members. We appreciate those who have made such shifts and support them in their new capacities. Thank you for sharing your experience with our management team. We regularly produce training and skills-based education for our leaders to help them take care of their team members while enabling them to support our members. We will take your feedback into account as we move forward. We're glad to hear that you enjoyed SoFi's benefits package; it's just one way we live our value of Taking Care of Our People and Helping Them Grow. We strive to ensure our employees are well taken care of so they be wholly focused on another one of our values, Putting our Members' Interest First. Things at SoFi have changed quite a bit over the last few years. We strongly believe these changes are for the better, but we recognize change of any kind can be difficult. We welcome any additional context you may want to share at glassdoor@sofi.org. In any case, thank you for your time at SoFi.
      2.0
      May 10, 2020

      Good and bad

      Senior quality assurance automation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people are good to work with ,technology oriented ,values of the month

      Cons

      Micro management from a manager.Manager admitted that the review rating was assessed wrongly because of manager transition but refused to go back and fix it ,later when I was part of a lay-off due to a cost cutting measure “that messed up rating” was used an excuse.”Rating” is more of a perception and not a measure of your hard work ,loyalty ,focus and deliverables.

      avatar
      SoFi Response
      6y
      Thank you for sharing your feedback with us. We have put much thought, time and resources into our new performance check-in process, and the experience you've mentioned is not in line with our expectations. We encourage you to provide additional details by reaching out to glassdoor@sofi.org so we can address the issue internally and ensure it doesn't happen again in the future.
      Viewing 100 - 102 of 1,139 Reviews
      Related searches: SoFi jobs | SoFi salaries | SoFi benefits | SoFi interviews | SoFi conversations
      ReviewsSoFi reviews

      Glassdoor has 1,238 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.