SoFi reviews

4.2

82% would recommend to a friend

(1,140 total reviews)
avatar

Anthony Noto

93% approve of CEO

82% positive business outlook

SoFi has an employee rating of 4.2 out of 5 stars, based on 1,140 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jan 18, 2017

mortgage

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and free lunches and dinner,snacks

Cons

Management, not sufficient, customer service not good, customers never get a call back from Sofi when borrowers reach out for updates.

3.0
Jan 14, 2017

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Has excellent benefits. State of the art technology. You actually get to help people save money on their student loans, which is a great feeling. Great job for someone

Cons

NO work/life balance. Being a start up company, they are constantly changing procedures daily. Combined job titles w/ no extra compensation. Took away incentive to work on weekends, you use to get an automatic $100 a day for working weekends. Very stressful having to meet the numbers game, which changes constantly also.

5.0
Jan 12, 2017

Want to Actually Innovate?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked for many companies in Fintech - since long before the space was called Fintech. This is one of the best. It reminds me of Schwab in the 1980s and Intuit in the early 1990s - both of which I worked for. It is energetic and exciting - truly innovative. We are actually providing services people need with a business model that offers sustainability and growth.

Cons

Innovation is hard. The actual process is sometimes not smooth or pretty. If you are looking for a place you can skate and vest - look someplace else. Also, with all the food around, weight gain is an issue.

Viewing 1039 - 1041 of 1,140 Reviews

Glassdoor has 1,239 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.