SoFi reviews

4.2

82% would recommend to a friend

(1,140 total reviews)
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Anthony Noto

93% approve of CEO

82% positive business outlook

SoFi has an employee rating of 4.2 out of 5 stars, based on 1,140 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 14, 2021
Recommend
CEO approval
Business Outlook

Pros

People. Office. Snacks. Less meetings on Fridays.

Cons

No work life balance. Lots of politics. Leadership doesn't look to retain talent, just push for more, fast work.

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SoFi Response
5y
First and foremost, thank you for the time you dedicated to working at SoFi. We see feedback as a gift that will only help us create a culture where people love to work. We're disappointed to hear your experience didn't always meet your expectations and you felt you didn't have a work/life balance. While our agile teams grant employees an incredible amount of autonomy and opportunity to make a positive impact, we acknowledge that this may affect prioritization and work/life balance. Let me assure you that our leadership team understands how much this matters to employees, and we are working on programs to offer more flexibility as the future of work continues to evolve. We welcome any additional feedback - so feel free to reach out to us at glassdoor@sofi.org. We take your feedback very seriously and wish you the best of luck in your future endeavors.
1.0
Jan 11, 2021

Not inclusive Culture

Recommend
CEO approval
Business Outlook

Pros

Sofi has amazing benefits and amazing flexibility

Cons

They just want you to focus on your work and not really solve problems that have been here for years, and they hire from the outside, so there aren't career paths. Management is very hypocritical on diversity of thought.

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SoFi Response
5y
Thank you for the time you spent at SoFi and for sharing your candid feedback! We're glad to hear you enjoyed the benefits and flexibility we offer our employees. As one of our core values is embracing diversity, we are deeply committed to creating a culture where everyone feels welcome, included, and able to contribute — and we're very sorry to hear that wasn't always your experience. - Ana Recio We have committed to ambitious diversity goals, along with mandatory D&I trainings, inclusive hiring practices, and new career development programs like our Grow mentorship program for members of underrepresented groups. We've also listened to feedback like yours about the need for more defined career pathing, which our People Team is developing, beginning with our largest teams, Engineering and Operations. We are excited to roll out these programs in 2021 and are looking for additional ways to foster internal mobility. Lastly, we're troubled to hear you felt a lack of transparency and honesty and would like to learn more. We encourage you to reach out to glassdoor@sofi.org so we can dig deeper into your feedback. Thank you again!
1.0
Oct 14, 2020
Recommend
CEO approval
Business Outlook

Pros

If you say 'Yes' to everything you can make it work for a few years. A pro, for now, is the lunch plan and medical, but there are signs that these on the way out.

Cons

Change to a more dollar-driven focus and less about doing common good. A lot of marketing dollars spent, but no attention to product detail or employee development.

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SoFi Response
5y
Thank you for sharing your candid thoughts with us. I'm glad to hear you enjoyed our benefits during your time with us; we currently have no plans to make any changes to them. I want to assure you that employee development is incredibly important to us at SoFi, and I'm sorry to hear that wasn't necessarily your experience. You might have left us before we made some significant improvements in this area, including launching a mentorship program specifically for our most underrepresented team members, and developing a comprehensive manager onboarding training program to set our people leaders up for success. That being said, we appreciate your feedback and know it will help us improve. If you have any additional details to share, please send them to glassdoor@sofi.org.
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Glassdoor has 1,239 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.