Is SoFi a good company to work for?

SoFi has an overall rating of 4.3 out of 5, based on over 1,250 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 80% of employees would recommend working at SoFi to a friend and 83% have a positive outlook for the business. The best reviews about SoFi have been left by employees working as Staff Software Engineer , Senior Software Engineer and Director .

Does SoFi pay their employees well?

According to anonymously submitted Glassdoor reviews, SoFi employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at SoFi. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at SoFi?

80% of SoFi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoFi 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SoFi?

Software Engineer (68) , Senior Software Engineer (49) , Director (26) , Mortgage Loan Officer (21) , Staff Software Engineer (20) , Customer Service Representative (16) , Originations Specialist (15) , Reviewer (15) , Manager (14) , Member Service Representative (14) , Consumer Loan Reviewer (13) , Analyst (11) , Associate Manager (11) , Data Scientist (10) , RMC (10)

What are the pros of working at SoFi according to real employee reviews?

"The benefits are great and ever" ((in 165 reviews)); "The pay is good." ((in 73 reviews)); "My team was great and really helpful" ((in 40 reviews)); "great leadership for the most part" ((in 30 reviews)); "Great CEO with a strong leadership in solving one product at a time" ((in 23 reviews))

What are the cons of working at SoFi according to real employee reviews?

"Management is poor" ((in 66 reviews)); "One manager will tell you to handle a situation one way and another manager will tell you the complete opposite." ((in 32 reviews)); "Upper management do not care as long as you hit your numbers or you'll get fired." ((in 29 reviews)); "Benefit is weak with no 401K match." ((in 29 reviews)); "Very disorganized and poor communication." ((in 15 reviews))

What are employees saying about SoFi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoFi layoffs and their outlook for job security at SoFi in 2026.

What are the top reviewed SoFi locations?

San Francisco , Salt Lake City , Cottonwood Heights , Jacksonville , Healdsburg , Helena , Seattle , Claymont , Frisco , New York , Charlotte , Cottonwood , Wilmington , Murray , Los Angeles , Dallas , Chicago , Inglewood , Sandy , Lewisville , Miami , Kansas City , Great Falls , Delaware , Santa Rosa , Orlando , Boston , Utahn , Millcreek , Evanston

SoFi reviews

4.3

80% would recommend to a friend

(283 total reviews)

Anthony Noto

93% approve of CEO

83% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.1

Work/Life balance

4.1

Career opportunities

4.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

283 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Dec 29, 2022

Great company, lots of room to grow.

Human resources

Recommend

CEO approval

Business Outlook

Pros

This company has accomplished a lot in a difficult and new industry. It has a lot of good going for it (pay, people, product) and it’s still young. It has a lot that can and will be improved over time.

Cons

We’re moving faster than we have capacity for. Growing pains for now.

SoFi Response

3y

Hi there! We appreciate you taking the time to leave a review of your experience and are thrilled to hear you are enjoying your time with us. We agree some of the best things about working here are the people, our product, and the opportunities for growth. We have ambitious goals to transform the way people think about and interact with personal finance, and it's hard work. But it wouldn't be possible without our passionate and dedicated employees who believe in our product and mission - so thank you for being on this journey with us. The speed at which fintech is evolving is insanely fast, but smart scalability is a top priority for our leaders and employees. That said, we love when our employees see better ways to do things, so please feel free to share any ideas about how we can improve! You can always reach out to us at glassdoor@sofi.org. Thank you again for your review and take care.

2.0

Oct 29, 2022

Pay

Operations

Recommend

CEO approval

Business Outlook

Pros

Great individuals who are being driven out by poor leadership and mismanagement.

Cons

Poor pay. Lots of competitors offering more compensation for similar roles. Internal mobility is a joke. Left and got a job 3x my pay for similar competencies. Leadership is dead set on business as usual and not rocking the boat. If you are motivated and ambitious this place will drive you nuts.

SoFi Response

3y

Thank you for the 3+ years you dedicated to working at SoFi, and for taking the time to leave such a candid review of your experience. We're disappointed to hear working at SoFi didn't meet your expectations. We frequently review employee compensation to ensure it is fair and competitive based on external market data and individual performance. We are also planning on launching a formal Internal Mobility team later this year, with the goal of helping our employees grow their careers at SoFi. Plus, we know building a best-in-class culture starts with excellent leadership, so we are committed to giving our managers and people-leaders the tools, training, and support they need to help their teams thrive. Lastly, we do comprehensive action planning after every employee survey, and roll out those plans to our teams. Again, sincerely appreciate your candid feedback, and wish you the best of luck in your next endeavor. Take care!

1.0

Oct 19, 2022

DO NOT TAKE THE BAIT!

Mortgage consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits that's about it, it is super inexpensive.

Cons

the upper ups are all just looking out for each other and not the employees. Delayed commissioned in two occasions when I was there, in one of the occasions there was an email sent to the sales floor on a Monday giving us life lessons from a vacation taken in Montana while Golfing. The same week our commission was delayed. The products available are little to none, they will tell you they are working on getting new products, but it seems to always get delayed. They pay you 15 bps per loan which is probably the lowest in the mortgage industry, The products are overpriced and most "members" will shop you and go elsewhere once Sofi denies matching or beating an offer. Benefits are great but prepare to work double when you comeback from a doctor's appointment. All files are outsourced to loan fulfillment, you will get several processors assigned to the file at different times and begin the process all over again due to the neglect of each processor. Sofi will still blame you for having files drop when you had all your ducks in a row. They will feed you in office, but that's because you are getting paid pennies.

SoFi Response

3y

Hello, and thank you for your candid feedback. We are always looking to learn, iterate, and innovate - and we can't do that without constructive feedback like yours. We are very sorry to hear your time at SoFi did not meet your expectations. While we're happy you enjoy some of the benefits we offer employees, your other comments are not indicative of the environment we are working hard to create. We know the current market is making this job even more difficult, but let us assure you - leadership is aware of these challenges and are doing everything in their power to improve. For example, leadership is having regular round table discussions with the team to understand concerns, and has action plans in place to address them. Additionally, our current fulfillment vendor is staffing up and making changes so they can best support us. Thanks again for the review, and best of luck.

Viewing 136 - 138 of 283 Reviews

Jobs at SoFi

Member Service Representative

Cottonwood Heights, UT

Fraud Strategist - Ecosystem

SoFi

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Reviews about "Compensation"

Great company, lots of room to grow.

Pay

DO NOT TAKE THE BAIT!

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