Horrendous management and disorganization
Pros
SoFi is a modern bank with outstanding products and an exciting horizon. Pay is competitive and I enjoyed working with many bright colleagues on impactful projects.
Cons
The business controls organization is in dire need of modern direction. There are many workstreams that directly conflict with each other, resulting in confusion and fire drills. It often feels like the directors we report to don’t talk to each other, and I’ve been on calls where these leaders admit to not knowing basic parameters of our workflows. My team barely talked to each other and the entire organization’s morale was extremely low through the duration of my tenure. Upward feedback was consistently provided, but fell on deaf ears above the VP level. Employee wellness is suffering because of how disorganized things are and I’ve witnessed multiple individuals succumb to severe burnout including myself.
