Is SoFi a good company to work for?

SoFi has an overall rating of 4.3 out of 5, based on over 1,240 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 81% of employees would recommend working at SoFi to a friend and 83% have a positive outlook for the business. The best reviews about SoFi have been left by employees working as Staff Software Engineer , Senior Software Engineer and Director .

Does SoFi pay their employees well?

According to anonymously submitted Glassdoor reviews, SoFi employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at SoFi. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at SoFi?

81% of SoFi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoFi 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SoFi?

Software Engineer (68) , Senior Software Engineer (47) , Director (25) , Mortgage Loan Officer (21) , Staff Software Engineer (19) , Customer Service Representative (16) , Originations Specialist (15) , Reviewer (15) , Manager (14) , Member Service Representative (14) , Consumer Loan Reviewer (13) , Analyst (11) , Associate Manager (11) , Data Scientist (10) , RMC (10)

What are the pros of working at SoFi according to real employee reviews?

"The benefits are great and ever" ((in 160 reviews)); "The pay is good." ((in 74 reviews)); "My team was great and really helpful" ((in 39 reviews)); "great leadership for the most part" ((in 30 reviews)); "Great CEO with a strong leadership in solving one product at a time" ((in 24 reviews))

What are the cons of working at SoFi according to real employee reviews?

"Management is poor" ((in 63 reviews)); "With no reach out from your direct manager who knows the names of your spouse and children?" ((in 35 reviews)); "Upper management do not care as long as you hit your numbers or you'll get fired." ((in 29 reviews)); "Benefit is weak with no 401K match." ((in 27 reviews)); "Very disorganized and poor communication." ((in 16 reviews))

What are employees saying about SoFi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoFi layoffs and their outlook for job security at SoFi in 2026.

What are the top reviewed SoFi locations?

San Francisco , Salt Lake City , Cottonwood Heights , Jacksonville , Healdsburg , Helena , Seattle , Claymont , Frisco , Charlotte , New York , Cottonwood , Wilmington , Murray , Los Angeles , Dallas , Chicago , Inglewood , Sandy , Lewisville , Miami , Kansas City , Great Falls , Delaware , Santa Rosa , Orlando , Boston , Utahn , Millcreek , Evanston

SoFi reviews

4.3

81% would recommend to a friend

(1,141 total reviews)

Anthony Noto

93% approve of CEO

83% positive business outlook

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SoFi has an employee rating of 4.3 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Apr 6, 2025

Great Company to Work With

Member services manager

Recommend

CEO approval

Business Outlook

Pros

-Great work environment -Very supportive management -They want you to grow, give you many opportunities to participate in projects. -Hybrid

Cons

-Since this company has grown so much, things change so often. So you are a bit out of your comfort zone at all times! This can be a good and bad thing! -Training was a bit overwhelming and fast for this role specifically

SoFi Response

1y

Thank you for your review! We're pleased to hear you're enjoying the work environment, supportive management, growth opportunities, and hybrid model. We've noted your feedback regarding the training for your role. We are continuously looking for ways to improve our development and training processes and sincerely appreciate you bringing this to our attention.

3.0

Mar 30, 2025

Meh it was great then went downhill.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good coworkers. The snacks and free drinks were nice. Really good entry level into fintech. Decent pay.

Cons

They changed procedures and scoring methods in their rating method that made it harder to do well. You’d get in trouble for bad CSATs even after you did your job correct. If the customer hated the outcome of the company policy or judgement it still impacted you even if you did everything you could. Employees would like and tell the customer what they wanted to hear so they’d get a good score. When the next person had to pass the bad news they got hit with the bad score rather than the person that lied to the customer with false expectations. They also made it very hard to be promoted. They would dangle promotion over your head and then it would never arrive. No 401k match.

SoFi Response

1y

First off, thank you for your time at SoFi! We truly appreciate your feedback and the time you took to share your experience. We’re glad to hear you enjoyed working with your colleagues and found SoFi a valuable place to start a career in FinTech. We’re sorry to hear about your experience with performance evaluations and scoring. We hope you felt comfortable bringing up these concerns with your manager, as we always aim to create an environment where employees can share feedback openly. Internal growth is a top priority for us, and we deeply value employees who have developed within the company. We’re committed to providing clear pathways for advancement, so we’re disappointed to hear this was not your experience. If you’d like to share more, we encourage you to reach out to us directly at glassdoor@sofi.org. Your feedback helps us improve, and we truly appreciate it. Thanks again!

3.0

Mar 26, 2025

Pays Well in most departments, Good Reason

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is decent compared to most places

Cons

Stress is high, It is very hard to advance as people are promoted more based on personal friendships.

SoFi Response

1y

Thank you for sharing your feedback, we appreciate you taking the time to leave a review as we’re always looking to improve. We're glad to hear you found the pay competitive, but we’re sorry to hear that your experience with advancement was frustrating. We’re committed to a transparent promotion process, with a strong focus on internal mobility and recognizing employees based on performance, skills, and contributions. If you have any specific feedback or suggestions, we’d love to hear from you. Please feel free to reach out to us at glassdoor@sofi.org. Your insights help us continue to improve, and we truly appreciate them!

Viewing 196 - 198 of 1,141 Reviews

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