SoFi reviews

4.3

81% would recommend to a friend

(1,141 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunities for growth within the company Working from home 4 days a week Fully stocked kitchen when in the office

Cons

Really low pay for entry level positions Training was pretty lackluster and rushed. They hire way more than is actually needed so it can be very slow. Very minimal sick time and PTO

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SoFi Response
1y
Thank you for taking the time to share your feedback! We're glad to hear you appreciate the opportunities for growth, our hybrid work model, and office perks. Sorry to hear your experience didn’t match your expectations and you felt like you didn’t receive adequate training. We hope you were able to bring up these concerns with your manager as we are always looking for ways to enhance our training processes to ensure employees feel set up for success. We appreciate your insights and encourage you to reach out to us at glassdoor@sofi.org if you’d like to share more details. Your feedback helps us improve, and we truly value it!
3.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Starting pay Benefits - health, education, access

Cons

No advancement Job description was misleading

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SoFi Response
1y
Thank you for sharing your feedback! Hearing from former employees like yourself helps us continue to improve our employee experience. We’re glad you found value in our salary and benefits, but we’re sorry to hear that your experience didn’t meet your expectations. Transparency is important to us, and we appreciate your insights as we work to improve how we communicate job roles, responsibilities, and career growth opportunities. If you have any additional feedback, please feel free to reach out to our team at glassdoor@sofi.org.
5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing leadership, wonderful team, consistent hours

Cons

High stress workload, escalated complaints, outbound member calls and emails

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SoFi Response
1y
First and foremost, thank you for the 6 years you've dedicated to working at SoFi! Our Resolution teams play a vital role in supporting our mission—thank you for your contributions and for helping our Members! We're delighted to hear that you have confidence in leadership and enjoy working with your team. We agree that we work with some of the most wonderful, kind, and innovative people and are happy to hear this is your experience. I appreciate you outlining how SoFi has a fast-paced work environment so others know what to expect. SoFi has ambitious goals, creating a dynamic environment in which we must adapt to meet the needs of our employees, Members, and the fast-moving fintech industry. We understand that our fast-paced culture can sometimes be challenging for work-life balance, and we're continuously looking for ways to support our employees in this area. If you have any further suggestions, we'd love to hear them at glassdoor@sofi.org. Thank you again for being on this journey with us!
Viewing 199 - 201 of 1,141 Reviews

Glassdoor has 1,240 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.